Paragon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. https://www.paragontech.com/
Responsibilities
- Manage and organize the department to achieve goals of growth, service excellence and increased profitability.
- Assign jobs to technicians.
- Answer status request from customer service/customers/ and the sales team.
- Monitor the technicians’ hours to meet the current workload.
- Verify all technicians are on time and performing duties during hours of operations.
- Manage and ensure that the servomotor and servo valve techs are able troubleshoot, repair, and test all types of AC/DC servo motors, servo valves, proportional valves.
- Set up repair and test procedures for new repair items.
- Maintain a clean and safe work area.
- Participate in continuous improvement through training and associate development.
- Confer with other supervisors to coordinate operations and activities within or between departments.
- Ensures safety rules and safe work practices are followed throughout department.
- Perform yearly performance reviews with all direct reports.
- Enforce policies and procedures
- All other duties as assigned.
General Education, Knowledge and Experience
- Experience – 8+ years of experience in managing a servomotor production, or servo valve production, industrial repair, and service industry preferred.
- Able to read and troubleshoot electrical and hydraulic schematics.
- Willing to travel to other Paragon locations and customer sites.
- Able to work weekends and answer after hours calls from account managers and customers.
Core Competencies
- Attention to Detail: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
- Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills and judgment to accomplish a result or to serve one’s “customers” effectively. (Customers can be co-workers, pears or management as well as external consumers or a service.)
- Teamwork: Developing constructive and cooperative working relationships with others, and maintaining the over time. Using appropriate interpersonal styles and methods to inspire and guide individuals (or a team) toward goal achievement: modifying behaviors to accommodate the tasks, situations, and people involved.
- Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Problem Solving/Analytical Thinking: Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.
- Follow-Up: Establishing procedures to monitor the results of delegations, assignments, or projects; taking into consideration the skills, knowledge, and experience of the assigned individual and characteristics of the assignment or project.
- Initiative: Asserting one’s influence over events to achieve goals; self-starting rather than accepting passively; taking action to achieve goals beyond what is required; being proactive.
- Planning and Organizing (Work Management): Establishing a course of action to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources.
- Drive for Results (Work Standards): Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement.
https://www.paragontech.com/ www.sun-source.com
We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov). If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.
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SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives






