MI Senior Account Manager

Reposted 2 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Software
The Role
The MI Senior Account Manager is responsible for driving sales growth and customer satisfaction, owning the sales case through the entire cycle, and ensuring profitable outcomes for GSCO Indonesia, while managing strategic account relationships.
Summary Generated by Built In

Engage with customers to create demand and drive growth while ensuring the delivery of strong profitable outcomes for GSCO Indonesia.

Responsibilities

Engage with customers to create demand and drive growth while ensuring the delivery of strong profitable outcomes for GSCO Indonesia.

  • Responsible for customer engagement and owner of the sales case through the whole sales cycle (including opportunity & offer strategy, defining expected winning price and customer price presentation) as per GSCO priorities 
  • Responsible for creating and maintaining the opportunity
  • Responsible for order intake forecasts
  • High priority Operational responsibilities 

End-to-end accountability for select account(s) within the GSCO Customer Team, including safety, market share, orders, sales, sales margin, contract execution

  • Own overall sales case(s) and close deals, with sales involvement throughout all the sales phases
  • Drive Sales opportunities/funnel growth and be responsible for correct and up-to-date funnel data and order intake forecasts (IFRS and O2E)
  • Contribute to development and execution of the Account Plan. Participate in the development and execution of new sales initiatives and new business development programs to drive incremental business
  • Develop and drive the opportunity strategy and win plan
  • During offering phase, be accountable for overall Offer strategy & development & negotiation
  • Responsible for Hand-over of offer/contract to Delivery for execution
  • Bid debriefing and contribution to Win/Loss analysis
  • Consolidate customer pricing into customer specific format (Customer Price files (CPF)) with input and validation from Pricing Manager
  • Responsible to plan G4 & G5 dates and trigger L2D preparation
  • Convert Leads to contacts and opportunities (including e.g., Digital Proposals )
  • Create and manage Trials and Demos PSR

Manage customer satisfaction and proactively drive resolution of all issues

  • Customer engagement & satisfaction management
  • Build and maintain customer relations and create business opportunities, helping drive and coordinate sales activities towards the customer.
  • Provide customer and market intelligence, insights and needs to relevant internal stakeholders

Additional responsibilities in complex multi-BG cases:

  • Align with Lead Solution Manager to determine high level opportunity scope, initial lead BG/supporting BGs identification
  • Perform Opportunity Qualification (no G2 bypass) in alignment with BGs
Qualifications
  • 15+ years of sales experience in the telecommunications industry, with proven success as a senior sales manager supporting Tier 1 telecom operators.
  • Proven track record of exceeding sales targets, developing and executing sales strategies contributing to revenue growth, and navigating complex sales cycles.
  • Ability to think strategically, analyze client needs, develop innovative strategies and solutions, and execute methodically in a fast-paced, dynamic environment.
  • Possess a deep understanding of the market, telecommunications domains, and current and new technology trends, with the ability to navigate and excel in a complex sales environment.
  • Effective communication, interpersonal and presentation skills with the ability to engage with and develop a strong rapport with clients at all levels, including the C-level.
  • Ability to build trust, establish rapport, and nurture long-term client relationships. Established relationships with customer CxOs and leaders is highly beneficial.

Skills Required

  • 15+ years of sales experience in telecommunications industry
  • Proven success as a senior sales manager supporting Tier 1 telecom operators
  • Track record of exceeding sales targets and navigating complex sales cycles
  • Ability to think strategically and analyze client needs
  • Strong communication and presentation skills for client engagement

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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