MI-Project/Program Manager

Posted Yesterday
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Lansing, MI, USA
In-Office
Senior level
Artificial Intelligence • Professional Services • Software
The Role
Lead complex enterprise IT programs and projects involving call center solutions. Responsibilities include defining scope, schedules, budgets, resources, risks, issues, changes, and reporting; coordinating technical teams; managing project plans in Clarity and Azure DevOps; and ensuring delivery on time, within budget, and within scope.
Summary Generated by Built In
Job No: 10617MIPositionProject/Program ManagerClient NameMichigan Enterprise Portfolio Management Office (EPMO)Requisition167795LocationLansing, MIDuration1 yearDue Date11/12/2026C2C PossibleYes. Rate depends on experienceInterview Method1st round will be Webcam. 2nd Round will be on-site

NOTE: Candidates must be within a 90-mile radius of Lansing, MI at the time of submission. Relocation not allowed. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. We can accept H1b, H4, TN and other valid work visas for IT. However we cannot accept OPT or CPT visas at this time.

Description

Our client is looking for a Project Manager to lead multiple Information Technology (IT) programs and projects. Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions. Tasks - Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope. - Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to I T Infrastructure. - Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives. - Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting. - Utilize the Project Portfolio Management (PPM) tool (Clarity and Azure DevOps) on all projects. - Plans and coordinates work with teams. Designs and implements project plans. Generally, work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals. - Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment - Self-directed and independent. - Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. - Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives. Knowledge, Skills and Abilities Required: - Clear and concise written and verbal communication is crucial to success and productivity in this role - Strong Leadership skills

Skills Required

- 5+ years - Project management experience with Enterprise IT Initiatives - 5+ years - Project Management Methodologies based on PMI - 5+ years - Project and Portfolio management System e.g. Clarity, Microsoft Project - 3+ years - Agile experience - Associate's Degree in a related field

Skills Desired

- ITIL Certification - PMP Certification

Submit resume + completed skills form to [email protected]. Subject: 10617MI Skills Form – Candidate Name.

Skills Required

  • 5+ years of project management experience with enterprise IT initiatives
  • 5+ years of project management methodologies based on PMI
  • 5+ years of experience with project and portfolio management systems such as Clarity or Microsoft Project
  • 3+ years of Agile experience
  • Associate's degree in a related field
  • ITIL certification
  • PMP certification
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The Company
50 Employees

What We Do

AiQualTest operates an AI quality and assurance ecosystem for professionals and enterprises. It combines education and hands-on practice with enterprise AI evaluation, governance tools, and consulting, helping organizations improve the reliability, safety, and governance of AI systems. Its offerings include cloud and on-premise validation, partner APIs, standards-aligned assurance, audit evidence, and workforce enablement for production AI programs across regulated and enterprise settings.

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