Commercial MI Analyst
Location: Flexible on location and office base with visits to our office in Wimbledon as and when required.
Salary: Competitive
Contract Type: Permanent
We’re excited to offer a fantastic opportunity for a Commercial MI Analyst to join our Commercial MI team.
The MI department is primarily responsible for providing reporting both Internally and Externally. The MI team works closely with and produces work for nearly every other department up to Board level to aid business decision making.
This role requires the holder to play a key part in delivering a combination of scheduled and ad-hoc reporting to the rest of the organisation on behalf of the MI team. The workload features tight deadlines and the delivery of purpose-built analyses. This role will suit an individual that works well under pressure and is looking for a challenging role that will have a high impact at the heart of business matters.
The Role
Production of client and internal reports
Updating, producing and checking existing reports within specific time periods in order to meet service levels with a high degree of accuracy.
Creating reports both for clients and internal purposes according to specific requirements.
Monitoring data quality and acting upon findings
Work with colleagues within MI to support and repair MI when issues are raised, implementing adjustment and improving reports to aid the team.
Work closely with MI colleagues to jointly ensure single source of the truth data sources are agreed and utilised
Management information and data analysis
Extract interrogate and analyse data to support business and underwriting decision making.
Providing analysis on an ad-hoc basis for management in other departments, and external clients
Analysing data to highlight possible risk areas for Domestic & General
Effective stakeholder management and communications
Proactively liaise with key stakeholders in other departments to agree the structure and frequency of new requests and any future MI needs
Build and maintain effective and authentic working relationships with Partners, identify and remove causes of conflict and help foster a one-team approach to service delivery
Build and maintain working relationships with colleagues in the MI Team to ensure accuracy of work and a framework for feeding back issues
Ensure all relevant information is briefed to the appropriate stakeholders in a timely manner. Deliver messages, whether positive or challenging in a constructive manner.
About You
- Able to produce reports, within a predefined framework in a timely and accurate manner.
Be able to organise, prioritise and work on multiple pieces of work at one time.
High level of numerical accuracy and attention to detail.
Able to work in a team across sites, show enthusiasm and willingness to learn
Able to analyse large sets of data and be able to spot patterns
Work well under pressure to meet tight deadlines and challenging situations
Listens, challenges, persuades and influences when needed.
Able to develop good working relationships with the Business based on respect for own expertise.
Strong decision making and judgement, escalating where appropriate.
Working for us, works for you
- Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
- Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards
- Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
The culture at Domestic at General is creative, fast-moving and exciting as we’re going through a period of transformational change where customers are at the heart of everything we do… do not miss out on an opportunity to be part of both our culture and growth, apply now!
Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
What We Do
We’re Domestic & General, the appliance care experts. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines to TVs and boilers. We’ve also been in business since 1912. (So our customers know they're in safe hands.)






