MGR, User Testing (Digital Channels), RORC

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

You will be part of the Retail Operational Readiness Centre that supports Retail Operations with effective implementation of Technology changes, reviewing requirements from End User perspective and ensuring effective implementation with the help of testing, training and documentation. 

Responsibilities: 

• Coordinate, manage and execute user acceptance testing for retail banking applications 

• Understand user requirement, review functional specification and plan the testing to ensure adequate testing coverage 

• Manage end to end testing ensuring quality test verification and documentation, defect reporting, issue resolution, and progress tracking in timely manner 

• Support business/ operation users in operational readiness, pilot run, health check and project post implementation 

• Analyze and provide support/ relevant input on production issues and/ or customer complaints channeled via support staff/ helpdesk.  

• Assist in developing and executing test automation script  

• Participate in country and group level projects as assigned from time to time 

• Identify and initiate improvements in the test processes and execution 

• Ensure application parameters setup are carried out with proper control 

• Perform ad hoc assignment/ tasks as assigned by department head from time to time 

Requirements:  

• Bachelor’s Degree in Computer Science or equivalent  

• Preferably with min 3 years of experience in functional testing in retail banking domain. 

• Knowledge in retail banking operations, products and services  

• Good communication and interpersonal skills 

• Able to work independently and as a team player 

• Practical knowledge on automation testing tools is an added advantage  

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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