Staples is business to business. You’re what binds us together.
Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive customer retention and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.
Social media is one of the most visible and immediate ways people experience the Staples brand. It’s where culture, creativity, and conversation meet the needs of businesses and the people who power them. We are seeking a Manager, Social Strategy to lead how Staples shows up across social platforms — shaping strategy, voice, and execution to bring our brand to life in authentic, culturally relevant ways.
What you will be doing:
Drive the omni-channel social media strategy across platforms including TikTok, Instagram, LinkedIn, and emerging channels.
Translate brand strategy and business priorities into engaging social-first storytelling and content.
Monitor internet culture, platform behavior, and emerging trends to identify opportunities for real-time engagement.
Plan and manage a dynamic content ecosystem with consistent, relevant, and engaging content.
Partner with Brand, Marketing, PR, and Creative teams to develop and execute campaigns in social spaces.
Build community engagement by participating in conversations with customers, creators, and the broader business community.
Track and analyze performance metrics to deliver insights and improve content effectiveness.
Coordinate with external partners, creators, and agencies to execute integrated social programs.
What You Bring to the Table:
Strong understanding of social platforms, internet culture, and evolving digital behavior.
Creative storytelling ability with excellent writing and editing skills.
Ability to collaborate cross-functionally across marketing, creative, and communications teams.
Analytical mindset with the ability to translate data into actionable insights.
Experience managing brand voice and building platform-specific strategies.
What’s needed: Basic Qualifications:
Bachelor’s degree in Marketing, Communications, Journalism, or equivalent work experience.
5–7+ years of experience in social media strategy, digital marketing, or content strategy.
1+ years of management experience.
Experience using social media management and analytics tools (e.g., Hootsuite, Sprout or similar).
Preferred Qualifications:
Familiarity with social listening and trend analysis tools.
Experience partnering with creators, influencers, or agencies.
Experience in retail, B2B, or enterprise brand settings.
We Offer:
An inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
#LI-SJ1
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Skills Required
- Bachelor's degree in Marketing, Communications, Journalism, or equivalent work experience
- 5-7+ years of experience in social media strategy, digital marketing, or content strategy
- 1+ years of management experience
- Experience using social media management and analytics tools (e.g., Hootsuite, Sprout or similar)
- Strong understanding of social platforms, internet culture, and evolving digital behavior
- Creative storytelling ability with excellent writing and editing skills
- Analytical mindset with ability to translate data into actionable insights
- Experience managing brand voice and building platform-specific strategies
- Familiarity with social listening and trend analysis tools
- Experience partnering with creators, influencers, or agencies
- Experience in retail, B2B, or enterprise brand settings
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
