Mgr Quality Control

Posted Yesterday
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Malvern, PA, USA
In-Office
102K-177K Annually
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Manage all Quality Control (QC) activities for IMSC sites, ensuring cGMP and regulatory compliance. Oversee testing (raw materials, in-process, stability, environmental, utilities), instrument lifecycle, method validation/transfer, sample management, lab systems, audits/inspections, investigations/CAPA, budgeting, staffing, and cross-functional collaboration to support clinical and commercial supply.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Control

Job Category:

People Leader

All Job Posting Locations:

Malvern, Pennsylvania, United States of America

Job Description:

General Information

Position Title:

Manager Quality Control

Department Name:

Quality Operations

Physical Location of Role:

Malvern, PA or Spring House, PA

Position Summary

Manages all aspects of Quality Control (QC), in support of designated Innovative Medicine Supply Chain (IMSC) sites and supports Malvern Clinical Operations in full compliance with established cGMP and IMSC requirements. Activities include managing in-process testing, raw material testing, environmental monitoring sample testing, utility sample testing, validation sample testing, stability sample testing, method transfer and method validation sample testing, testing of reagents, media, and buffers, and other samples as appropriate.  Other non-testing activities include sample management, equipment lifecycle management of QC Instruments, and management of lab systems including eLIMS and Empower.  Responsible for managing QC budget.  Develops and implements long-term strategy, and execution of Quality Control programs.  Ensures department staff complies with all J&J, IMSC and government-issued environmental, health, safety, quality and regulatory policies and guidelines, including FDA, EMEA and regulatory bodies of any applicable non-EU countries

This role is responsible for carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees, addressing complaints and resolving conflict.

Physical Requirements/ Working Conditions

Ability to lift 10lbs

On site position with opportunity for hybrid work based on management discretion and business needs.

Major Duties & Responsibilities

Responsible for overseeing and managing processes for:

  • Ensuring adequate training (skills-based, cGMP and safety) of management and associates within the department.
  • Raw material, in-process, environmental/utility, product release, and stability testing.
  • Investigation of laboratory non-conformances (events, deviations, and invalid assays).
  • Maintenance, calibration and qualification of laboratory instruments and equipment.
  • Test method verification, qualification, validation and/or transfer activities in the QC laboratories.
  • Process Performance Qualification and Continued Process Verification activities associated with QC laboratory testing.
  • Material evaluation/testing as part of the Supplier Material Qualification (SMQ) process.
  • Provides expertise in troubleshooting complex laboratory issues and demonstrates strong reasoning skills in support of ongoing laboratory investigations.
  • Maintains detailed knowledge of industry guidelines/trends, regulatory requirements, and applicable pharmacopeia while remaining current in on-the-job training requirements.
  • Collaborates with Quality Assurance, Manufacturing, Technical Operations, Engineering and Maintenance to support business needs.
  • Contributes to global strategies related to QC laboratories which align with compliance and business objects as well as the overall J&J vision.
  • Carries out duties in compliance with all local, state and federal regulations and guidelines including FDA, EPA, and OSHA.  Complies with all company and site policies and procedures.
  • Manages departmental budget and resources; prepares staffing plans.  Makes adjustments to roles and responsibilities of department to meet business needs.
  • Reviews and/or approves quality documents (standard operating procedures, specifications, test methods, work instructions, risk assessments, technical/validation protocols and reports, etc.), non-conformance investigations, CAPA, and change controls associated with the QC laboratories.
  • Supports internal and external audits, including external contract laboratories and GMP service providers, where required.
  • Escalates potential product quality issues.
  • Analyzes laboratory performance and quality data for quarterly site management and annual product reviews.
  • Provides oversight for raw material reduced testing programs.
  • Supports the Janssen Biotherapeutics Discovery and Supply (BTDS) group through;
  • Characterization and/or release testing for projects related to early development, clinical, and commercial products.
  • Co-validation and/or transfer of new analytical test methods.
  • Provides input to product quality complaint investigations.
  • Prepares for and provides QC expertise during Health Authority inspections as required. 
  • Influences senior leaders, and external colleagues/partners, across disciplines as well as globally in driving, and aligning, strategic and operational activities between business units/functions.
  • Monitors departmental metrics and delivers reports to senior management, as necessary.
  • Manages strategic capital projects.
  • Supports and leads global initiatives and implementation at the local level.
  • Allocating resources and confirming alignment of changes with site strategies in the change management processes within functional areas.
  • Proactively evaluates and facilitates remediation of compliance risks.
  • Serves as a lead and/or SME during quality audits and inspection activities.
  • Coordinates and is accountable for inspection responses as required.
  • Support daily activities for scope of functions as needed.

Required Skills:



Preferred Skills:

Benchmarking, Compliance Management, Developing Others, Human-Computer Relationships, Inclusive Leadership, Leadership, Operational Excellence, Performance Measurement, Product Testing, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Standard Operating Procedure (SOP), Tactical Planning, Team Management

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Skills Required

  • cGMP compliance and regulatory knowledge (FDA, EMEA)
  • Manage QC laboratories, staff supervision, hiring, training, performance management
  • Analytical method verification, qualification, validation, and transfer experience
  • Experience with instrument maintenance, calibration, and qualification
  • Experience managing lab systems including eLIMS and Empower
  • Oversight of raw material, in-process, stability, environmental and utility testing
  • Investigations of laboratory non-conformances, CAPA, and change control management
  • Budget and resource management for QC department
  • Support for internal and external audits and Health Authority inspections
  • Ability to lift 10 lbs and work on-site (Malvern or Spring House) with limited hybrid flexibility
  • Benchmarking, Operational Excellence, Leadership, Team Management, Inclusive Leadership
  • Quality Management Systems (QMS), SOPs, Quality Validation, Performance Measurement

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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