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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
QualityJob Sub Function:
Quality AssuranceJob Category:
People LeaderAll Job Posting Locations:
Leiden, South Holland, NetherlandsJob Description:
Manager Quality Assurance – Operational Commercial Products
Location: Leiden, the Netherlands
Employment type: Full-time
As Manager Quality Assurance – Operational Commercial Products (OCP), you will lead a team of QA specialists responsible for quality oversight of commercial manufacturing and its supporting digital systems at our Leiden site.
You will be part of the QA-OCP management team and will work in close collaboration with other departments (Operations, warehouse, QC labs, maintenance and MSAT). You will provide quality leadership and governance for digital and computerized systems supporting commercial operations, including Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES), business intelligence solutions, computerized system validation, and qualification.
The role combines people leadership, operational quality oversight, stakeholder management, and digital quality governance. You are comfortable navigating complexity, addressing issues proactively, and working across multiple functions.
About the Company: Johnson & Johnson Innovative Medicine develops and manufactures innovative medicines for patients worldwide. At our Leiden site, Quality Assurance provides independent GMP oversight across manufacturing, laboratory, warehouse, maintenance, and supporting quality-system activities.
Your responsibilities:
- Lead, coach, and develop a team of 8–12 QA specialists.
- Serve as the primary QA partner for Operations, Warehouse, QC Laboratories, Maintenance, and MSAT.
- Lead the resolution and escalation of complex quality and compliance issues.
- Maintain and improve GMP processes supporting commercial manufacturing and testing.
- Provide quality oversight for digital and computerized systems.
- Support inspection readiness programs and manage the process during Regulatory inspections.
What you bring:
- Master’s degree in a relevant scientific or technical discipline, such as biosciences, pharmacy, analytical chemistry, process technology, or engineering.
- Minimum of six years’ experience in quality and/or similar GMP environment in pharmaceutical, consumer or medical device company, of which minimum two years in a managerial, people leading role.
- Strong quality mindset, sound risk-based judgment, and the ability to make and defend well-reasoned quality decisions.
- Knowledge of current Quality Management principles, cGMP requirements and Quality Systems Pharma regulations (ICH, FDA and EMA).
- Knowledge of digitalization, Business Intelligence, ERP systems, MES systems, computerized system validation and qualification.
- Perfect written and oral communication skills in Dutch and English.
- Team player, and ready to take a stand when necessary.
- Demonstrate an understanding of AI concepts and frameworks, including awareness of responsible and ethical AI practices, and experience generating effective prompts to boost efficiency and productivity
What we offer:
This is an opportunity to work with a highly motivated team and to be a member of a Johnson & Johnson company, with an excellent record in employee continuous professional development and business improvement. We are passionate about our work; we play vital roles across a range of professional subject areas and care deeply about our customers and communities. At Johnson & Johnson our culture enables dynamic and impactful careers. Whether you’re one of the ~2000 people who work here, or you’re considering joining the team, we offer:
- Flexible working arrangements.
- Your chance to be part of a global market leader.
- A dynamic and inspiring working environment.
- The opportunity to establish and lead a new team within the Quality organization.
- Exposure to current and future biopharmaceutical manufacturing technologies.
- Access to an international network of quality and digital-system experts.
- Opportunities for continuous professional development.
Required Skills:
Preferred Skills:
Compliance Management, Corrective and Preventive Action (CAPA), Cross-Functional Collaboration, Developing Others, Fact-Based Decision Making, Give Feedback, Good Manufacturing Practices (GMP), Inclusive Leadership, ISO 9001, Leadership, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Risk Assessments, Standard Operating Procedure (SOP), Tactical Thinking, Team Management
The anticipated base pay range for this position is:
€68 600,00 - €119 600,00Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
Skills Required
- Master's degree in a relevant scientific or technical discipline, such as biosciences, pharmacy, analytical chemistry, process technology, or engineering
- At least six years of experience in quality or a similar GMP environment within a pharmaceutical, consumer, or medical device company
- At least two years of experience in a managerial or people-leadership role
- Knowledge of Quality Management principles, cGMP requirements, and pharmaceutical quality regulations including ICH, FDA, and EMA
- Knowledge of digitalization, Business Intelligence, ERP systems, MES systems, computerized system validation, and qualification
- Fluent written and oral communication skills in Dutch and English
- Understanding of AI concepts and frameworks, including responsible and ethical AI practices
- Experience generating effective prompts to improve efficiency and productivity
- Compliance Management, CAPA, cross-functional collaboration, developing others, fact-based decision-making, GMP, inclusive leadership, ISO 9001, QMS, quality validation, risk assessments, SOPs, and team management
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
