Program Manager

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

JOB OVERVIEW 

As a Program Manager for Performance Gear & OGIO, you will have one of the most critical roles in the department. You will be a member of the team that develops and produces the best-in-class golf gear, lifestyle products and accessories. You will contribute to guiding our internal teams, ensuring the successful launch of new products on time. This role will help define long and short-term strategies, initiatives, and processes to help us achieve our goals. The Program Manager will interface with Design, Development, Quality, Purchasing, Sourcing, Demand Planning and other key stakeholders. You will serve as the expert in program execution, keeping teams focused on what is most critical. The Program Manager will lead a team of Project Managers and be responsible for the successful management of all PG&A inline and SMU programs and the global commercialization activities to launch new products. The ideal candidate has a proven track record of launching new products, programs and processes, while demonstrating the leadership qualities necessary for effectively leading both direct reports and cross-functional teams.

ROLES AND RESPONSIBILITIES 

• Manage end-to-end processes for in-line, SMU, Tour and special projects to ensure an on-time delivery of product to expected delivery targets. End-to-end timeline is defined from initial product concept to delivery. 
• Develop, drive, and maintain project schedules for new product introductions.
• Enforce project milestones and deadlines and assist with completion of critical deliverables.
• Facilitate and lead communication with cross-functional partners to ensure all product is buy ready.   
• Lead weekly core team meetings with key stakeholders.
• Actively identify program risks and issues and work to mitigate risks across various departments and sources (i.e., transportation, planning, forecasting, commercialization etc.) 
• Work with global regions to ensure all forecasts are readily available and entered systematically.  
• Drive alignment across functions on risks and issues, with clear understanding of program implications and actionable steps to drive efficient resolution.
• Identify and track action items and assign tasks to appropriate team members. 
• Facilitate project communication to core team, extended team, and senior management. 
• Execute project plans: Work with peers to accomplish an assigned objective. Manage and coordinate the effort of those necessary to complete the project. 
• Utilize system tools such as Asana, PLM, PLD and SAP. 
• Ability to manage multiple projects concurrently across multiple brands. 
• Manage Project Manager’s success in all global commercialization activities for Callaway and Ogio performance gear including offering management and sales sample execution.
• Manage Project Manager’s success in launch of SMU programs
• Lead team of Project Managers, setting expectations for project development, communications, benchmark attainment, and tracking to ensure goals are met
• Perform people management responsibilities, including hiring, developing, delivering performance reviews, and providing feedback and coaching
• Other duties may be assigned.  

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) 

• Previous experience using Microsoft Word, Excel, MS Project, SAP and PLM systems. 
• Strong organizational and motivational skills, with close attention to detail. 
• Excellent communication skills, both written and verbal, with ability to work with all levels of management, technical resources, and external contacts. 
• Strong leadership skills, specifically with cross-functional teams. 
• Able to address and resolve people, process, or resource issues in a fast paced, multiple priority environment. 
• Innovative and creative problem solver with meticulous attention to detail and a stickler for time management. 
• Solid understanding of program management techniques and methodologies. 
• Self-reliant, able to execute with minimal oversight and guidance. 
• Experience facilitating Gate Review meetings and presenting to an executive panel. 

EDUCATION AND EXPERIENCE 

• Required 
  • Bachelor’s degree and/or equivalent program management experience.
  • 5+ years project/program management experience in a cross-functional environment. 

• Preferred  
  • Previous experience managing new product development projects in consumer goods companies. 
  • Previous experience managing product development cycle from basic research efforts through prototype, engineering, manufacturing, marketing and product introduction. 

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) 

• Work is performed in a designated professional office workstation and environment. 
• Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software. 

DISCLAIMER 

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time.  Other duties may also apply.  Nothing in this position description changes the at-will employment relationship existing between the Company and its employees.  Distribution of this item outside of the Company without an authorized release is a violation of Company policy. 

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!