Communicating with our customers to make sure they are supplied with all relevant technical information.
Discussing requirements and specifications, and providing Product Development with respective information.
Taking or supporting customer complaints, in cooperation Quality.
Tracing affected products on customer side, transport, warehouse stock and production.
Monitoring / initiating lessons-learned and preventive actions.
A job at this level…
Manages a range of onsite technical services and the related resources in a team or organization (e. g. , in maintenance & customer field service, onsite commissioning & setup of products or technologies, etc. )
Ensures high level of service for the supported organizations, and ensures continuous contacts to all stakeholder.
Ensures adherence to overarching standards, guidelines, and assigned budgets. Monitors spendings.
Organizes work in the team(s) with respect to current or near-future workload, and monitors efficiency and effectiveness of service.
Evaluates work results and discuss with responsible management or project lead further proceedings.
Manages stakeholder contacts within own part of the value chain, and with external market partners.
What We Do
Vishay manufactures one of the world’s largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. Serving customers worldwide, Vishay is The DNA of tech™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). More on Vishay at www.Vishay.com. Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today. It is the policy of Vishay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Vishay is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact [email protected] assistance. Equal Opportunity Employer
