Manager, Operations & Customer Quality

Reposted 22 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
The role involves ensuring quality standards compliance, establishing quality procedures, monitoring performance, and driving continuous improvement initiatives.
Summary Generated by Built In

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

  • Liaise with other managers and staff throughout the organization to ensure that the qual system is functioning properly. 

  • Ensure compliance with the customer and company's quality procedures, standards and specifications.

  • Establishing quality standards in accordance with AMAT QMS and AOP.   Drive standardization, results and continuous improvement initiatives across the global enterprise.  

  • Define quality procedures in conjunction with operating staff;

  • Setting up and maintaining controls and documentation procedures.

  • Monitor performance by gathering relevant data and producing statistical reports

  • Where appropriate, advises on changes and their implementation and provides training, tools and techniques to enable others to achieve quality.

Requirements

  • Bachelors in Degree in Mechanical/Industrial/related Engineering

  • 4-6 years of Quality , Operations and Customer facing quality roles.

  • Works on issues where analysis of situation or data requires review of relevant factors

  • Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

  • Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

  • Exercises judgment within defined procedures and policies to determine appropriate action.

  • Erroneous decisions or failure to achieve results will cause delays in schedules.

  • Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

  • Manage quality control system compliance
  • Establish quality standards and procedures
  • Monitor performance and produce statistical reports
  • Provide training and support on quality procedures

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Retirement Support Retirement offerings are positioned as a meaningful part of total rewards, with a 401(k) match structure and auto-enrollment described alongside participation in stock-related programs. The combination of matching and purchase discounts is presented as strengthening longer-term financial benefits beyond base pay.
  • Healthcare Strength Health coverage is characterized as comprehensive, spanning medical/dental/vision as well as life and disability protections, with additional support like EAP and virtual care. Onsite fitness/health centers in certain locations further reinforce the sense of a robust health and wellness benefits stack.
  • Leave & Time Off Breadth Time-off provisions are described as broad, including flexible/unlimited PTO in some roles, paid holidays, sick time, bereavement leave, and parental leave. Flex-time and flexible hours appear repeatedly as part of the overall rewards experience.

Applied Materials Insights

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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