Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.
Discover what our 29,000 employees, across 110 countries already know.
WORK HERE MATTERS EVERYWHERE
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
Job Responsibilities
Job Summary
The Manager, HCM Solutions leads the strategy, configuration, and continuous improvement of the organization’s Workday platform across the full HR lifecycle. This role oversees Workday configuration, enhancements, integrations, and release management to ensure the system supports efficient, compliant, and scalable HR operations. The Manager is responsible for managing a team of Workday analysts, partnering closely with HR Centers of Excellence (COEs), IT, and business stakeholders to design, implement, and optimize solutions across key HCM modules including Core HR, Compensation, Absence, Time Tracking, Talent, and Recruiting.
Core Responsibilities
• Provide strategic and operational leadership for Workday administration and configuration across multiple HCM modules.
• Manage the design, testing, and deployment of new functionality, enhancements, and integrations to support evolving business needs.
• Oversee the Workday release management process, including impact assessment, testing coordination, and deployment of new features.
• Collaborate with HR, IT, and other business partners to translate functional requirements into effective, scalable system solutions.
• Lead, mentor, and develop a team of Workday analysts to ensure effective support and delivery of HCM initiatives.
• Maintain data integrity, security, and governance across HR systems.
• Monitor and assess new Workday functionality, recommending and implementing features that improve efficiency and user experience.
• Partner with HR COEs to streamline and automate processes while maintaining compliance and alignment with organizational policy.
• Develop and maintain system documentation, training materials, and reference guides for end users and technical staff.
Qualifications
Education RequirementsMin/Preferred Education Level Description
Minimum 4 Year / Bachelors
Degree in Human Resources, Business, Information Systems, or related field (or equivalent experience).
Additional Qualifications
• Progressive HR Technology experience, including hands-on Workday configuration and support across multiple modules.
• Demonstrated experience managing or mentoring HRIS or Workday professionals.
• Strong understanding of HR processes, data governance, and Position Management.
• Excellent problem-solving, communication, and project management skills with the ability to manage multiple priorities.
• Proven ability to partner effectively across HR, IT, and business functions to deliver high-quality technology solutions.
Critical Skills
• Workday Expertise
• HR and Business Process Knowledge
• Leadership and People Management
• Project and Change Management
• Analytical and Problem-Solving Skills
• Communication and Collaboration
Disclaimer
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents
may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs
are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Top Skills
What We Do
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
We bring together a talented team of professionals, who work across more than 110 countries, with a deep understanding of patient and physician behaviors and market dynamics.
Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.
Syneos Health supports a diverse, equitable and inclusive culture that cares for colleagues, customers, patients, communities and the environment.
