We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
This role supports the Medicare Advantage Sales & Acquisitions team by owning the operational backbone of the team, including onboarding and access, shared documentation, delivery artifacts, and the collaboration tools the team depends on. Alongside those duties, this individual contributor carries a product-management remit: coordinating user feedback into product roadmaps, maintaining product and initiative documentation, and keeping leadership informed on progress. Working with team leads and Product partners, this person coordinates the day-to-day processes that allow engineers and product staff to focus on delivery and maintains the traceability and reporting that leadership relies on to track progress against product initiatives and annual readiness cycles.
Required Qualifications
- Knowledge of Medicare Advantage products, business operations, and related technology frameworks.
- Hands-on experience with Workday and Jira.
- Experience supporting internal stakeholders and leadership teams.
- Strong organizational skills, with the ability to manage multiple priorities and deliver results.
- Effective communication, collaboration, and critical thinking skills.
- Regular and reliable attendance.
- Ability to perform additional duties as assigned by a supervisor or manager.
- Ability to travel as needed.
Preferred Qualifications
- Experience supporting an IT delivery or Agile team (Scrum or Kanban).
- Familiarity administering Confluence and SharePoint sites.
- Experience building executive-ready PowerPoint decks and Excel workbooks.
- Exposure to Medicare Annual Enrollment Period (AEP) or a comparable annual operating cycle.
- Experience with ServiceNow or another IT ticketing system.
Education
- Bachelor’s degree in related field, or equivalent experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Knowledge of Medicare Advantage products, business operations, and related technology frameworks.
- Hands-on experience with Workday and Jira.
- Experience supporting internal stakeholders and leadership teams.
- Strong organizational skills, with the ability to manage multiple priorities and deliver results.
- Effective communication, collaboration, and critical thinking skills.
- Regular and reliable attendance.
- Ability to perform additional duties as assigned by a supervisor or manager.
- Ability to travel as needed.
- Bachelor's degree in related field or equivalent experience.
- Experience supporting an IT delivery or Agile team (Scrum or Kanban).
- Familiarity administering Confluence and SharePoint sites.
- Experience building executive-ready PowerPoint decks and Excel workbooks.
- Exposure to Medicare Annual Enrollment Period (AEP) or a comparable annual operating cycle.
- Experience with ServiceNow or another IT ticketing system.
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
