MGF OTM Sr Process expert

Posted 9 Days Ago
Be an Early Applicant
600116, Alandur, Tamil Nadu, IND
In-Office
Senior level
Blockchain • Logistics
The Role
Supports Oracle Transportation Management execution, testing, deployment, and end-to-end process integration. Maintains customer, vendor, and material master data quality; prepares export/import documentation; monitors KPIs and SLAs; troubleshoots process and testing issues; performs root-cause analysis; follows and updates IOPs and SOPs; coordinates with project teams and stakeholders; and may train new hires.
Summary Generated by Built In
Job Description Jl2 Process Expert
1) Should have OTMS execution experience in processing tasks (2-4 years)
2) Should be work as an individual contributor and deliver on KPI’s and daily tasks
3) Should be able to troubleshoot issues with the identification of process issues. Solution oriented
4) Horizontal stitching of the E2E process, able to understand process maps and create IOP/SOP. Should know how to file manage.
5) Project analysis, and Data input from colleagues for Successful parallel run, testing, and deployment of Oracle TMS in the GSC
6) Ensuring data quality input for Customer, Vendor master data & Standard material codes
7) Testing E2E files, Process Flows, Data flows, and reporting capabilities, and Control effectiveness
8) Troubleshoot, investigate & escalate testing & process challenges to the correct desks
9) Share feedback to strengthen User & system experience, process experience, and customer experience outcomes
10) Align & Seek guidelines for KPI’s and process flow directions from the Project team and GPL’s.

Has accountability for preparation of export/import documentation andsubmission of the same timely and accurately to stakeholders.Adheres to IOPs and deviations to be checked prior with stakeholders.Focuses on data quality to ensure SLAs are met.Up-to-date understanding/training of Process and IOPs to createdocumentation.May perform root cause analyses in the event of escalations.May train new hires on the process(es).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]. 

Skills Required

  • 2–4 years of Oracle Transportation Management execution experience processing tasks
  • Experience working as an individual contributor while delivering KPIs and daily tasks
  • Ability to troubleshoot and identify process issues using a solution-oriented approach
  • Ability to understand end-to-end process maps and create IOPs and SOPs
  • Knowledge of file management
  • Experience with project analysis, parallel-run activities, testing, and deployment of Oracle TMS
  • Experience ensuring customer, vendor, and standard material master-data quality
  • Experience testing end-to-end files, process flows, data flows, reporting capabilities, and controls
  • Ability to investigate and escalate testing and process challenges
  • Experience preparing accurate export/import documentation and submitting it on time
  • Ability to perform root-cause analysis during escalations
  • Ability to train new hires on processes

Maersk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Maersk and has not been reviewed or approved by Maersk.

  • Healthcare Strength — Healthcare and medical coverage are presented as comprehensive across many locations, with core inclusion of medical care and insurance. Feedback suggests some regions add extras like annual health checks and strong insurance support.
  • Retirement Support — Retirement savings plans and employer contributions are part of the core package. Feedback suggests this area is a consistent strength even as details differ by country.
  • Parental & Family Support — Some locations offer paid maternity or adoption leave, flexible return-to-work arrangements, and childcare reimbursement. Feedback suggests family-oriented policies can be particularly generous where available.

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The Company
HQ: Copenhagen
38,151 Employees

What We Do

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 80.000 employees across operations in 130 countries.

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