The Role
Schedule diagnostic imaging exams from internal and external referrals, communicate with patients and provider staff by phone and electronic means, answer scheduling inquiries, ensure accurate records, and maintain a professional, organized workspace while supporting the Imaging manager.
Summary Generated by Built In
SUMMARY:
Brown University Health is looking for an enthusiastic, Scheduling Coordinator for our Revenue Cycle department supporting radiology and imaging patients.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences
Patient and Community Focus and Collaborate
RESPONSIBILITIES:
KEY RESPONSIBILITIES:
Scheduling of patients into the Imaging Department for diagnostic exams from internal and external referrals
Communicating with patients and provider practice personnel by telephone and electronic means
Answering phone calls from provider practice staff and patients regarding procedures that need to be scheduled or re-scheduled
Ensuring accurate information is in all records and systems
MINIMUM QUALIFICATIONS:
REQUIRED QUALIFICATIONS:
Knowledge of imaging and radiology terminology and procedures is a plus
Requires appropriate time management skills. Ability to process multiple tasks in an ever-changing environment. Ability to work in a stressful environment.
Must be able to maintain a pleasant demeanor and appropriate body language when functioning in a stressful environment.
Must be able to function independently.
Maintains a neat and professional appearance.
Ability to communicate verbally with patients, staff and Physicians. Must be able to relate to diverse patient/visitor populations effectively.
Maintains a neat and organized workspace.
Computer skills appropriate to the tasks assigned. Typing and secretarial skills necessary to perform a variety of duties assigned by the Imaging manager.
EDUCATION:
High School graduate or equivalent
Two years of college or secretarial school, medical terminology, and computer skills preferred.
Pay Range:
$18.13-$29.90EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Hawthorn Medical Associates-NDartmouth-535 Faunce Corner Rd - 535 Faunce Corner Road North Dartmouth, Massachusetts 02747Work Type:
M-F 8:30am-5:00pmWork Shift:
DayDaily Hours:
8 hoursDriving Required:
NoSkills Required
- Knowledge of imaging and radiology terminology and procedures
- Time management skills
- Ability to process multiple tasks in a changing environment
- Ability to work in a stressful environment and maintain pleasant demeanor
- Ability to function independently
- Maintain a neat and professional appearance
- Verbal communication with patients, staff, and physicians
- Ability to relate to diverse patient/visitor populations
- Maintain a neat and organized workspace
- Computer skills appropriate to assigned tasks
- Typing and secretarial skills
- High school diploma or equivalent
- Two years of college or secretarial school, medical terminology, and additional computer skills
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The Company
