MFT Engineer II

Reposted 11 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Junior
Fintech • Payments • Financial Services
The Role
Operate and support the GoAnywhere managed file transfer platform, monitoring jobs, resolving incidents, performing root-cause analysis, supporting application integrations, managing encryption keys and certificates, automating routine tasks, tuning workflows, and maintaining operational documentation. The role participates in formal incident, problem, and change management and provides on-call coverage for business-critical transfers.
Summary Generated by Built In

Job Title

MFT Engineer II

Job Description

So, who are we?
IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.

The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.

Your Team

The Managed File Transfer team sits within the Data Office and is responsible for delivering enterprise-wide managed file transfer services across IG Group. The team maintains the GoAnywhere platform, providing 24/7 support for business-critical file transfers that enable secure data exchange between internal systems, external partners, and regulatory bodies across our global operations.

Your role in the Team’s Success

This role exists to keep IG’s business-critical file transfer services running securely and reliably across the group. As MFT Engineer II, you’ll be a senior technical contributor to the GoAnywhere platform, owning complex workflow design and troubleshooting, driving platform improvements, and acting as an escalation point for the wider team while mentoring more junior engineers.

What you’ll do

  • Ability to solve complex GoAnywhere MFT incidents, driving root cause analysis and permanent fixes for recurring or high-impact issues.

  • Lead the design, build, and review of file transfer workflows and integrations, ensuring solutions meet performance, security, and scalability requirements.

  • Own platform health end-to-end: capacity planning, upgrade and patching strategy, high-availability configuration, and disaster recovery testing for the GoAnywhere estate.

  • Define and evolve MFT standards, runbooks, and best practices, and hold application teams and vendors accountable to them.

  • Manage the full lifecycle of security configurations — PGP/GPG keys, SSH keys, SSL/TLS certificates, and access controls — including audits and remediation for compliance frameworks (e.g. PwC/SOX-style controls).

  • Partner directly with application teams, architects, and external vendors (e.g. HANDD, Fortra) to design efficient, resilient file transfer solutions and to negotiate licensing, support, and upgrade paths.

  • Contribute to and improve monitoring and observability (e.g. CheckMK, Grafana, Power BI) to enable proactive issue detection rather than reactive firefighting.

  • Provide 24/7 operational support for the GoAnywhere platform as a senior responder, including leading major incident calls and post-incident reviews.

  • Automate recurring operational tasks and build tooling to reduce manual effort across the team

What you’ll need for this role

  • 4–7 years’ hands-on experience with GoAnywhere MFT or a similar enterprise managed file transfer solution (e.g. IBM Sterling, MOVEit, Axway), including at least 1–2 years in a senior or lead technical capacity.

  • Deep technical expertise in file transfer protocols (FTP, SFTP, FTPS, AS2, HTTP/HTTPS), security technologies (PGP/GPG encryption, SSH keys, SSL/TLS), and data formats (XML, JSON).

  • Proven cross-platform administration expertise across Unix/Linux environments, including advanced shell scripting, command-line proficiency, and exposure to Windows environments.

  • Strong scripting and automation capability using Python, Shell (bash/ksh), or PowerShell, with a track record of building tools or automations that materially improved operational efficiency.

  • Demonstrated ability to diagnose and resolve complex, ambiguous production issues under pressure, including deep-dive analysis of logs, memory, and connection-level behaviour.

  • Experience managing vendor relationships (licensing, support escalations, upgrade planning) with MFT platform vendors or resellers.

  • Excellent communication and stakeholder management skills, with experience presenting technical status and risk to non-technical stakeholders (e.g. management, audit, compliance).

  • Proven ability to provide technical mentorship and knowledge transfer to junior (MFT Engineer I) team members, including reviewing their work and supporting their development.

Desirable

  • Experience working in a fintech, financial services, or similarly regulated industry.

  • Experience working in a global, follow-the-sun operational support model.

  • Exposure to cloud platforms (e.g. GCP, AWS, Azure) and hybrid on-prem/cloud MFT connectivity.

  • Familiarity with compliance/audit processes (e.g. PwC, SOX) as they relate to MFT security controls.

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

  • Lead and Inspire: Drives trust, alignment, and enthusiasm

  • Think Big: Focus on the problems that most impact commercial outcomes

  • Champion the client: Understand and prioritise client's needs

  • Deliver at pace: Push for fast, sustainable growth;

  • Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

  • Matched giving for your fundraising activity

  • Flexible working hours and work-from-home opportunities

  • Performance-related bonuses

  • Insurance and medical plans

  • Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform

  • Contribution to gym memberships and more

  • Free Lunch/Snacks

  • A day off on your birthday

  • Two days’ volunteering leave per year.

Learn more about the Perks here!
Join us for this exciting journey. Apply now!

Number of openings

1

Skills Required

  • 1 to 3 years of experience in technical operations, infrastructure, integration, or support engineering involving production systems
  • Linux or Unix and Windows administration experience with confident command-line use
  • Scripting experience with Python, Shell, Bash, KornShell, or PowerShell
  • Experience with SFTP, FTPS, and HTTPS file transfer protocols
  • Experience with PGP or GPG encryption, SSH keys, and SSL/TLS
  • Experience handling flat files, CSV, fixed-width formats, and encrypted archives, including end-to-end integrity verification
  • Strong analysis and problem-solving skills for diagnosing complex workflows and production issues
  • Excellent written and verbal English
  • Hands-on experience with GoAnywhere MFT or equivalent platforms such as IBM Sterling, MOVEit, or Axway
  • Experience in fintech, financial services, or another regulated industry
  • Experience with 24/7 operational support in a production environment
  • Familiarity with ITSM tooling and formal change and incident management processes
  • Exposure to cloud platforms, particularly GCP
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The Company
HQ: London
2,748 Employees

What We Do

We’ve been at the forefront of trading innovation since 1974, taking on the challenge to deliver an unmatched experience for our clients and raise the bar for tomorrow’s opportunities. Today, we’re a global fintech company incorporating the IG, tasty, IG Prime, Spectrum and DailyFX brands, with a presence in 18 countries across five continents – Europe, North America, Africa, Asia-Pacific and the Middle East. We’re an organisation of positive problem-solvers, united and inspired by our purpose, which is to power the pursuit of financial freedom for the ambitious. Our award-winning products and platforms empower go-getters the world over to unlock opportunities around the clock, giving them access to over 19,000 financial markets. Today, more than 400,000 clients call IG Group home. IG Group Holdings plc is an established member of the FTSE 250 and holds a long-term investment grade credit rating of BBB- with a stable outlook from Fitch Ratings

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