MFC Sales Manager

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Manages and coordinates the organisation’s sales function to meet the organisation’s business requirements. Manages a large-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients to stimulate and manage demand for financial products and services.

Job Summary:**
We are seeking a highly motivated and results-oriented MFC Sales Manager to lead and develop our sales team in Durban. This role is crucial for driving sales growth, building strong client relationships, and ensuring the delivery of exceptional customer service within the MFC portfolio.
Job Responsibilities:**
* Lead, mentor, and motivate a team of sales professionals to achieve and exceed sales targets for MFC products.
* Develop and implement effective direct selling strategies and action plans to identify and capitalize on sales opportunities.
* Conduct thorough client needs assessments to understand customer requirements and provide tailored solutions.
* Utilize commercial acumen to identify market trends, competitor activities, and potential areas for business growth.
* Engage in consultative selling techniques to build trust and strengthen long-term customer relationships.
* Ensure the delivery of outstanding customer service, addressing client inquiries and resolving issues promptly and professionally.
* Drive upselling initiatives by identifying opportunities to offer additional MFC products and services.
* Effectively execute sales plans, monitor performance, and provide regular reporting to senior management.
* Continuously identify customer needs and market trends to adapt sales strategies accordingly.
* Champion change management initiatives within the sales team, fostering an agile and adaptive sales environment.
* Utilize sales software and other relevant tools to manage pipelines, track progress, and analyze sales data.
Job Qualifications:**
* Proven experience in a sales management role, preferably within the financial services or insurance industry.
* Demonstrated expertise in direct selling, consultative selling, and upselling techniques.
* Strong understanding of customer needs assessments and customer-focused sales approaches.
* Exceptional leadership and team-building skills with a focus on building trust and motivating performance.
* Excellent commercial acumen and a strong ability to identify sales opportunities.
* Proficiency in executing plans and achieving sales targets.
* Experience with sales software and CRM systems.
* Strong communication, negotiation, and interpersonal skills.
* Ability to adapt to change and drive change management initiatives.
* Customer understanding and a commitment to strengthening customer relationships.
* Valid driver's license and own reliable transport. (Desirable)

• Gr12 (Matric)

• FSCA Approved Qualification

• RE5

• FAIS Compliant

• Product category experience (Long term Insurance subcategory B1, Long term Insurance subcategory B2 and Retail pension benefit)

• CPD – Continuous Professional Development

• COB – Class of Business

• A valid driver’s licence and your own car

• A clear criminal and credit check

• Proven computer literacy (MS Office suite)

• Excellent communication skills (written and verbal)

• Previous Managerial experience

• Knowledge and exposure to Group Schemes advantageous

• (Internal) Successful completion of MODP (This applies for applicants who have previously worked for Old Mutual)

• (External) Managerial qualification – advantageous

• 2 years’ experience in the same role

Skills

Competencies

Builds Effective TeamsBuilds NetworksBusiness InsightCollaboratesCommunicates EffectivelyCustomer FocusDrives ResultsEnsures Accountability

Education

Closing Date

13 August 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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