Mexico- Solution Architect

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE® Linux Suite, SUSE® Rancher Suite, SUSE® Edge Suite, and SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.

SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit www.suse.com.

Job Description

How You’ll Contribute

The Solution Architect applies technical knowledge to support customers and partners in adopting SUSE’s solutions. This role involves solving a range of moderately complex technical issues, conducting technical demonstrations, and contributing to account strategies. Success in this role is measured by the ability to work independently within structured practices and deliver value-driven solutions aligned with customer needs. The candidate should be based in Mexico City/DF

• Establish trusted technical relationships with customers to better understand their needs and provide reliable support for solution adoption.

• Independently manage standard technical aspects of the sales cycle, from qualification through demonstrations and handling routine customer objections.

• Gather customer feedback on SUSE products and advocate for customer needs in product development discussions.

• Contribute independently to Account Plans with sales and partner teams, ensuring alignment with customer expectations.

• Actively engage in technical marketing events, contributing presentations and knowledge to support go-to-market initiatives.

• Perform competitor analysis for moderately complex use cases, identifying SUSE’s advantages and suggesting enhancements to the team’s strategy.

• Independently draft and respond to technical sections of information requests, such as RFI, RFP and RFQ processes, and contributing technical insights for proposals.

• Act as a peer resource, sharing product insights and technical best practices to support team learning.

• Regularly update CRM tools with detailed tracking of technical criteria, validation statuses, and next steps.

• Continue to refine technical skills, stay updated on industry trends, and deepen knowledge in SUSE’s offerings.

What You’ll Bring

• Solid experience in technical consulting, pre-sales engineering or solution architecture, with expertise in enterprise software solutions.

• Proficient with Linux systems and open-source solutions, with practical experience in cloud and container technologies.

• Fluent Spanish/English

• Skilled in articulating complex technical solutions for various stakeholders, translating technical benefits into business value.

• Proficient in delivering technical demonstrations and use cases to highlight product strengths.

• Strong ability to address technical challenges independently and create value-driven solutions.

• Proven experience working across sales, engineering, and customer success teams to achieve successful outcomes.

• Experienced in designing solutions that meet enterprise needs for scalability, security, and reliability.

• Advanced consultative selling abilities, acting as a reliable technical advisor throughout the sales process.

• Skilled in CRM management, ensuring accurate tracking of technical close criteria and pipeline updates.

Job

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

• Choice

• Innovation

• Trust

• Community