Metadata Analyst

Touch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry. Established in 2011, Touch is headquartered in Miami, with an additional main office in Portugal. At Touch, we understand what makes airlines unique and deliver timely, effective solutions to support them in achieving excellence. We’re an agile, young-minded, and service-oriented company, always at the forefront of industry innovation. Our qualified, resourceful, and empowered team breathes respect for airlines, suppliers, and one another.

About the Role:

As our Metadata Analyst I you will be responsible for the acquisition, management, and quality control of metadata related to in-flight entertainment content. This includes sourcing official metadata, obtaining translations, verifying country ratings, and ensuring accurate title translations. The Metadata Analyst plays a critical role in maintaining the integrity and consistency of metadata across airline entertainment platforms and internal databases. The role demands strong attention to detail, organizational skills, and the ability to work in a fast-paced environment with tight deadlines.

Main Responsibilities:

• Collect and organize metadata for in-flight entertainment content, including titles, synopses, cast details, release dates, and genres;

• Ensure all metadata meets airline specifications and internal quality standards;

• Secure and verify official metadata from trusted sources;

• Obtain and validate content translations, title translations, and country-specific ratings;

• Ensure airline requirement for language assets are available during content discovery;

• Perform thorough quality checks on gathered metadata to identify and correct inconsistencies, inaccuracies, or formatting issues;

• Conduct quality assurance on airline portals and onboard entertainment systems post-ingestion to verify accuracy and consistency;

• Continuously refine metadata workflows to improve accuracy and efficiency;

• Maintain and continuously update the internal metadata database;

• Ensure metadata is structured and standardized for efficient retrieval and integration;

• Collaborate with internal teams to optimize metadata ingestion processes;

• Identify areas for improvement in metadata handling and propose solutions;

• Assist in troubleshooting metadata-related issues with internal teams and airline partners;
  Skills and Competencies:

• Proficiency in English;

• Ethical, energetic, highly motivated, adaptable, with an enquiring mind and passion for excellence;

• Great communication skills;

• Organizational and time management skills;

• High attention to detail with ability to spot inconsistencies, errors, and formatting issues;

• Ability to multitask and prioritize;

• Proactive and solution-oriented mindset with ability to identify problems and propose improvements.

About the benefits:

• Flexible working hours;

• International team;

• Birthday Leave;

Conetic Group is committed to fostering an inclusive and diverse work environment, where all individuals are treated with respect, dignity, and fairness. We believe in providing equal opportunities for employment and advancement, regardless of factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. This policy sets forth our commitment to promoting equal opportunity and diversity within our organization.