MES Analyst

Posted 20 Days Ago
Be an Early Applicant
Buffalo Grove, IL, USA
In-Office
71K-98K Annually
Mid level
Hardware • Other • Appliances
The Role
Provide Level 2/3 support for Manufacturing Execution Systems (MES) and integrations. Troubleshoot incidents, run SQL queries for analysis, validate fixes, perform health checks, apply controlled updates, follow ITIL change/incident/problem processes, maintain documentation and SOPs, and ensure compliance with GxP/FDA quality standards.
Summary Generated by Built In
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a MES Analyst located in Buffalo Grove, IL.

Reporting to the Systems Architecture Manager, the MES Analyst will provide operational support for Manufacturing Execution Systems (MES) and related integrations. This role is responsible for incident resolution, troubleshooting, and change management following ITIL best practices. The ideal candidate will have strong SQL skills, hands-on experience supporting MES platforms, and the ability to work in regulated environments.

What a typical day looks like:

  • Provide Level 2 and level3 support for MES applications and integrations.

  • Troubleshoot and resolve incidents, escalating to vendors or internal teams when necessary.

  • Perform SQL queries to analyze data, troubleshoot issues, and validate fixes.

  • Support reporting and data integrity checks.

  • Follow Incident, Problem, and Change Management processes.

  • Document root cause analysis and maintain accurate ticket records.

  • Perform routine health checks and ensure system availability.

  • Apply patches, updates, and configuration changes under controlled processes.

  • Ensure all activities comply with GxP, FDA, and internal quality standards.

  • Maintain SOPs, work instructions, and system documentation.

The experience we’re looking to add to our team:

  • Bachelor’s degree in Information Systems, Computer Science, or related field.

  • 4+ years in application support or IT operations, with mandatory MES support experience.

  • Strong SQL skills for troubleshooting and data analysis.

  • Familiarity with Windows Server environments and network basics.

  • Understanding of integration concepts (Rest APIs, Message Brokers).

  • Experience with ITIL framework (Incident, Problem, Change Management)

SS26
AA01
EA42
CA47

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 08-17-2026 Job Posting End Date 08-21-2026

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

$71,100.00 USD - $97,800.00 USD Annual

Job CategoryIT

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Skills Required

  • Bachelor's degree in Information Systems, Computer Science, or related field.
  • 4+ years in application support or IT operations with mandatory MES support experience.
  • Strong SQL skills for troubleshooting and data analysis.
  • Familiarity with Windows Server environments and basic networking.
  • Understanding of integration concepts (REST APIs, Message Brokers).
  • Experience with ITIL framework (Incident, Problem, Change Management).
  • Ability to work in regulated environments and ensure compliance with GxP and FDA standards.

Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.

  • Healthcare Strength Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
  • Leave & Time Off Breadth Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
  • Strong & Reliable Incentives Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.

Flex Insights

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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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