We are seeking a motivated and detail-oriented Merchant Services – Onboarding Specialist to join our dynamic team at Biller Genie. The Merchant Services – Onboarding Specialist will play a key role in assessing and analyzing credit risk for our clients, contributing to the growth and success of our business.
This role will start as an on-site position, requiring presence in the office. It is based in the Orlando area near International Drive, just minutes from I-4 and the Turnpike. If you're applying from out of state, please indicate in the header of your resume you are "Planning to Relocate" or your application may be automatically rejected due to distance.
About Us: Recently ranked #259 on the Inc 5000 fastest growing companies in the United States, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Based in Orlando, we are experiencing rapid growth and serve clients throughout the United States. Our technology is disrupting the payments and accounting industries. Visit www.billergenie.com to learn more.
Primary Job Responsibilities:
- Communicate with applicants, gather necessary financial information, provide updates, and address inquires with professionalism and clarity.
- Manage applications in various stages, with unique requirements for each. Meet all SLAs and keep applications moving forward.
- Contribute to the continuous improvement of underwriting processes and procedures, offering insights and suggestions to enhance efficiency and effectiveness in credit risk assessment.
- Set up gateway credentials for approved deals to ensure seamless payment processing.
- Experience in the merchant services industry. Experience specific to underwriting and risk is a plus!
- Demonstrated ability to think critically with a keen attention to detail.
- Excellent written and verbal communication skills, with the ability to effectively communicate the requirements of financial products.
- A proactive and collaborative approach to working in a team environment, with the ability to contribute to the continuous improvement of processes and procedures.
- Bachelor's degree in finance, economics, business, risk management or a related field preferred, but not required.
- Comprehensive Health Benefits
- 401k with Company Match
- Flexible Open Paid Time Off (PTO) Policy
Our Mission:
To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.
Our Core Values:
Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time.
Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.
Catch Up - We are high performers and love a fast-paced environment.
Believe in the Genie - We are passionate about where we are going as a team and we show we care.
Class shines - We are articulate professionals who carry ourselves well and speak with purpose.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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What We Do
At Biller Genie, we are a team of dreamers on a mission to provide an automated, cloud-based accounts receivable platform that seamlessly integrates existing business processes for small and mid-sized businesses. Our cloud-based solution automates your accounts receivable from bill presentment, follow up, collection, and reconciliation - without changing your current process. - No new software to learn - Integrates with your accounting software - Keep your existing payment processor The Genie integrates with your favorite accounting software, such as QuickBooks, Xero, or AccountingSuite. Our average subscriber gets paid 15 faster, reduces their overdue invoices by 40%, and save 10-20 hours of administrative work per week.
