Are you passionate about Mercedes vehicles and excited by the opportunity to help shape the future of a rapidly growing eCommerce business? At FCP Euro, we’re looking for a Mercedes Product Director to own and grow the Mercedes business through assortment strategy, catalog optimization, customer experience improvements, and operational execution within one of the fastest-growing areas of our business.
This is a business leadership role focused on accelerating profitable growth, expanding market share, enhancing the customer experience, and evolving how we scale the Mercedes business across Product and Catalog. You will partner cross-functionally across the organization to strengthen assortment, improve operational execution, and help deliver a best-in-class experience for Mercedes owners and enthusiasts. The role will also help shape make-level product marketing, customer engagement, and market penetration strategies that strengthen brand affinity and drive long-term growth.
Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs while continuously improving how customers discover, evaluate, and purchase products online.
If you are passionate about Mercedes, thrive in fast-paced environments, enjoy solving complex operational and customer problems, and want to help build a best-in-class automotive eCommerce experience, we want to hear from you.
About FCP Euro
FCP Euro is the trusted home and online destination for European car owners and professionals. Family-owned since 1986, our mission is to make European vehicle ownership more enjoyable and enduring by delivering the highest quality parts, knowledge, and support people can rely on. At FCP Euro, we exist to empower owners and professionals with the confidence and support to care for their European cars properly. That commitment has made us more than a retailer, but a long-term partner for those who value quality, expertise, and trust throughout the life of their vehicle.
ResponsibilitiesStrategic Business Ownership- Own and grow the Mercedes-Benz business through assortment strategy, catalog optimization, profitability management, chassis platform expansion, and customer experience improvements
- Balance revenue, margin, inventory, and customer considerations to drive long-term business performance
- Define and execute strategic priorities that strengthen market position and customer experience
- Drive platform and Marketing Penetration Strategy execution, including assortment expansion or rationalization, fitment optimization, and lifecycle management
- Identify growth opportunities through customer insights, market trends, competitive analysis, and vendor partnerships
- Partner with Content Production, Digital Marketing, and Promotional Marketing to strengthen assortment, improve customer experience, and grow market share
- Source and evaluate new suppliers, brands, and product opportunities for our Mercedes-Benz customer
- Support collaborative vendor strategies, Quarterly Business Reviews, and assortment planning initiatives
- Lead and develop the Mercedes Product team through clear prioritization, accountability, operational rigor, coaching, and cross-functional collaboration
- Drive initiatives focused on:
- Catalog optimization and fitment quality
- Attribute and content improvements
- Curated kits and upfitting opportunities
- Product findability and merchandising improvements
- Partner closely with Catalog & Digital Merchandising leadership to improve search, navigation, content, and customer-facing product experiences
- Ensure initiatives are operationalized effectively with measurable outcomes
- Lead initiatives across the organization that improve operational execution, scalability, and customer experience
- Drive accountability and execution from concept through implementation
- Identify and remove operational bottlenecks impacting throughput, scalability, or customer experience
- Partner with Technology and Catalog teams to improve workflows, tools, and operational processes
- Advocate for the customer throughout the shopping experience
- Partner with Catalog & Digital Merchandising teams to improve product discovery, search relevance, product content, kits, and customer confidence throughout the shopping journey
- Support initiatives that improve conversion, customer trust, and technical education through richer product experiences and merchandising strategies
- Help shape customer-focused experiences through technical content, kits, diagrams, and vehicle-specific merchandising
- 5+ years of experience in Product Management, Category Management, Merchandising, eCommerce, or a related field
- Proven track record of driving revenue growth, profitability, operational improvements, and customer experience enhancements
- Strong business acumen with experience balancing revenue growth, profitability, customer experience, and operational scalability
- Demonstrated ability to lead cross-functional initiatives from strategy through operational execution
- Strong analytical and strategic thinking skills with the ability to translate insights into action
- Experience working within complex catalog, eCommerce, or high-SKU environments preferred
- Strong organizational, communication, and project management skills
- Ability to balance strategic thinking with operational execution
- Experience developing scalable processes and improving operational workflows is preferred
- European automotive aftermarket experience, particularly Mercedes-Benz, strongly preferred
Benefits and Perks
- Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution.
- 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays
- 401k with Company deposit and match.
- Discounted prices on our catalog of European car parts!
Compensation
This is an exempt salaried role with a base salary of $110,000 - $160,000 depending on experience, with a total compensation opportunity of $125,000 to $180,000 annually.
FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.
Skills Required
- 5+ years of experience in Product Management, Category Management, Merchandising, eCommerce, or a related field.
- Proven track record of driving revenue growth, profitability, operational improvements, and customer experience enhancements.
- Strong business acumen balancing revenue growth, profitability, customer experience, and operational scalability.
- Demonstrated ability to lead cross-functional initiatives from strategy through operational execution.
- Strong analytical and strategic thinking skills with the ability to translate insights into action.
- Experience working within complex catalog, eCommerce, or high-SKU environments.
- Strong organizational, communication, and project management skills.
- Ability to balance strategic thinking with operational execution.
- Experience developing scalable processes and improving operational workflows.
- European automotive aftermarket experience, particularly Mercedes-Benz.
What We Do
FCP Euro was established by Harry & Kathy Bauer in 1986 as a small brick and mortar auto parts store in Groton, CT. Transitioned to an online store in 2001 by their son Nick Bauer & friend Scott Drozd, we have grown to become a leading eCommerce provider of Genuine, Aftermarket, OEM, and Performance parts for European cars. Throughout our journey the company’s values have remained the same: sell only the highest quality replacement parts, provide unparalleled customer service, and offer the do it yourself enthusiast technical support to help fix and maintain their vehicles. Today, FCP Euro has grown to over $100 million in annual sales funded through the continuous reinvestments of its profits. On our website, we maintain a sharp focus on high-quality parts of all quality tiers. We’ve committed ourselves to building a culture of service, quality, and continuous improvement - because we know that if our employees care deeply about our products, it will be reflected in what our customers receive. In Milford, CT, our total of 100,000 square feet FCP Euro Distribution Center space between two locations stocks over $15 million of inventory and has developed a highly efficient distribution model that has the ability to ship out almost all orders placed within 24 hours. Everything sold by FCP Euro is backed by an industry-leading comprehensive, Lifetime Replacement Guarantee - including wear and tear items like wiper blades, brake pads, and more. We can do this because we’ve spent over a decade tirelessly cataloging our own products with precise and accurate fitment data, checking quality of every single brand line and part, and constant development by our products team.
