Long of Chattanooga AutoMall
Jobs
Mercedes Benz Customer Experience Specialist / Product Specialist (Chattanooga)
Mercedes Benz Customer Experience Specialist / Product Specialist (Chattanooga)
Be an Early Applicant
The Role
Greet and guide customers, deliver a luxury dealership experience, match customers to inventory, demonstrate vehicle features, assist with sales applications, inspect and merchandise the lot, report issues to management, and help increase dealership sales.
Summary Generated by Built In
Responsibilities
- Greet and guide customer as they appear on the lot to proceed into the sales process
- Deliver a high end luxury experience to customers
- Assist the customers to find a vehicle that meets their needs by using the current inventory information
- Enhance the sales process by demonstrating the vehicles features on the lot
- Assist customers in the completion of their sales applications
- Assist management to increase sales by inspecting the lot’s vehicles daily, reporting any problems to management
- Assist management in insuring the lot is merchandised correctly to maximize sales
Qualifications
- Enthusiastic with high energy throughout the sales workday
- Outgoing and friendly, especially while handling objections
- Quality customer service skills and sales track record
- Strong interpersonal and communications, in-person and over the phone
- Persuasive and able to overcome customer objections during the sales process
- Proficient in basic business math including percentages
- Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
- Persistent, competitive and good work ethic
- Focuses on the customer’s needs to enhance dealership and personal sales
What We Offer
- 401k
- Full medical benefits
- Paid vacation
- On week in classroom training
- Salary + commission
Skills Required
- Enthusiastic with high energy throughout the sales workday
- Outgoing and friendly, especially while handling objections
- Quality customer service skills and sales track record
- Strong interpersonal and communications, in-person and over the phone
- Persuasive and able to overcome customer objections during the sales process
- Proficient in basic business math including percentages
- Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
- Persistent, competitive and good work ethic
- Focuses on the customer's needs to enhance dealership and personal sales
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The Company
What We Do
Long of Chattanooga AutoMall is a premier dealer of new and pre-owned vehicles, specializing in brands such as Hyundai, Mercedes-Benz, Volvo, and Genesis. The company prioritizes family values and a high-quality customer experience, serving the Chattanooga, Tennessee area and surrounding regions. They are committed to providing professional maintenance and repair services while maintaining high levels of customer satisfaction.
