Memory Support Director

Posted 2 Days Ago
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Dallas, TX, USA
In-Office
Senior level
Real Estate • Hospitality
The Role
Directs memory care services for residents with dementia, Alzheimer’s disease, and related disorders. Conducts resident assessments, reassessments, observations, and care planning; coordinates nursing and other community services; communicates with physicians, families, hospitals, and agencies; and serves as a care management resource. Hires, trains, and supervises staff while ensuring quality care, regulatory compliance, resident wellbeing, and budget management.
Summary Generated by Built In

Are you passionate about serving seniors?  Do you want to be part of team that strives to create experiences that celebrate our seniors? 

Clearwater Highland Park is a premier luxury senior living community in Dallas, TX and is looking for a Memory Support Director to join the team!

Clearwater Living associates enjoy great benefits:

  • Excellent benefits
  • 401(k) contributions + generous company match
  • Paid Vacation and Sick leave
  • Exciting opportunities to grow
  • Dynamic and fast paced environment
  • Culture of people first and service always

The Memory Support Director serves as a liaison with hospital personnel, physicians, community organizations and other health related service agencies to provide quality care to our memory care residents, suffering from Dementia, Alzheimer’s or other memory disorders. Additionally, this role is responsible for hiring, training and managing a staff that is capable of providing superior care, while also maintaining the physical and emotional health of memory care residents accordance with current federal, state and local standards, guidelines and regulations.

Responsibilities

  • Conduct and coordinate the potential memory care resident assessment program in accordance with current rules, regulations, and community policies and procedures that govern resident assessment: including:
  • Ensure that an initial memory care resident assessment is completed prior to each resident’s move-in date and a comprehensive care plan is completed upon move-in
  • Conduct interviews and observations of the memory care residents on a continual basis to alert the Executive Director, family members, Health Services Director and others (as necessary) of any changes in the physical or emotional health of the memory care resident
  • Conduct routinely scheduled re-assessments on each memory care resident, and change of condition assessments as needed for each resident to:
  • Ensure each memory care resident is receiving the best possible care and programs to meet their individual needs
  • Conduct interviews and observations of the memory care residents on a continual basis
  • Alert Executive Director, family members and others (as necessary) of any changes in the physical or emotional health of the assisted living resident, and the department’s ability to meet those needs
  • Ensure continuity of the memory care residents’ total care regimen by developing methods for the coordination of nursing services with other resident services:
  • Work closely with all departments in the community to ensure memory care residents are receiving all available services to enhance their quality of life
  • Act as a resource/care manager for the memory care residents and their families
  • Contact physicians, family and others to obtain orders for care and represent the community

Qualifications

  • AA or Bachelor’s degree preferred in nursing, human services, healthcare, or related fields or combination of education and experience supervising others in a senior living or hospitality environment
  • Minimum five to seven years of experience in senior living, healthcare, or related industry
  • Completion of required specialized Nursing coursework for certification or certification as an RN, LPN or LVN is highly desirable
  • Minimum two to three years of supervisory experience to include training and supervising staff and developing and managing a budget
  • First Aid Certification
  • Background clearances as required by government regulations
  • Must meet health requirements, including TB

Clearwater Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Skills Required

  • Five to seven years of experience in senior living, healthcare, or a related industry
  • Two to three years of supervisory experience, including staff training, supervision, and budget management
  • First Aid Certification
  • Background clearances as required by government regulations
  • Meet health requirements, including TB requirements
  • Associate or bachelor's degree in nursing, human services, healthcare, or a related field, or equivalent education and supervisory experience
  • Specialized nursing coursework for certification or certification as an RN, LPN, or LVN
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The Company
169 Employees
Year Founded: 2011

What We Do

Clearwater Living is an elder care organization that develops and operates high-quality senior living communities. They provide a range of services, including assisted living, memory care, and independent living, guided by a 'People First' philosophy. Their mission is to create vibrant communities that support whole-person wellness, nourishing both mind and body to ensure residents thrive in a supportive and engaging environment.

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