At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleMembership Representative
LocationAkron
FacilityBath Health and Wellness
DepartmentLifestyles-Cleveland Clinic Akron General
Job CodeU99845
ShiftVariable
Schedule9:00am-7:00pm
Job Summary
Job Details
As part of Cleveland Clinic Akron General Hospital, the Bath Health and Wellness Center offers patient-friendly primary care and specialty services to the surrounding community. Our expert physicians and caregivers continuously aim to create a welcoming and supportive environment for patients of all ages. Here, you will receive endless appreciation and encouragement while building a rewarding career with one of the most respected healthcare organizations in the world.
Under the direct supervision of the Manager, the Membership Representative is responsible for obtaining club memberships and participating in extraordinary events, promotions and planning. You will execute marketing tactics in the community and report on your progress towards meeting goals regularly. This is an ideal role for someone who is goal-oriented and enjoys the thrill of making sales and connections with others. This role can lead to other roles down the line and offers the ability to be a part of a team with great culture that feels like family.
A caregiver in this position works Monday-Friday between 9:00AM – 7:00PM, with rotating weekend and holiday requirements.
A caregiver who excels in this role will:
Sell center memberships through the development of new leads, center tours, phone and email inquiries and prospecting of all lead sources.
Meet or exceed weekly, monthly and annual sales goals as determined by Membership Manager and LifeStyles Director.
Prepare weekly, monthly, and annual sales reports as assigned.
Develop proficiency in the use of a computerized lead tracking system.
Become involved in local civic organizations (e.g., Chamber).
Assist with membership promotional concepts and planning.
Participate in center special events.
Participate in the "Manager on Duty" rotation and attend assigned department staff meetings and selected seminars.
Follow system and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
Complete mandatory education and training to maintain organization and department specific competencies and requirements.
Maintain applicable certification/licensure.
Minimum qualifications for the ideal future caregiver include:
One year of sales experience
Ability to work varying hours, as necessary
Preferred qualifications for the ideal future caregiver include:
Associate's Degree in Sales, Marketing Public Relations
Experience with sales in a health club setting
Microsoft experience
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Skills Required
- One year of sales experience
- Ability to work varying hours, including rotating weekends and holidays
- Maintain applicable certification/licensure
- Complete mandatory education and training to maintain competencies
- Associate's Degree in Sales, Marketing Public Relations
- Experience with sales in a health club setting
- Microsoft experience
Cleveland Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cleveland Clinic and has not been reviewed or approved by Cleveland Clinic.
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Healthcare Strength — Health coverage is described as comprehensive and cost-effective, with broad in-network access and supportive wellness features. Feedback suggests medical, dental, vision, and ancillary services are well-integrated and valuable for families.
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Retirement Support — Retirement offerings include a pension component alongside a matched savings plan, contributing to long-term financial security. Feedback suggests these elements compare favorably to many local options.
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Parental & Family Support — Paid maternity and parental leave are highlighted as stronger than many regional employers. Additional family supports like adoption assistance and education aid further enhance perceived value.
Cleveland Clinic Insights
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
