Membership Growth Manager

Posted Yesterday
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Erlanger, KY, USA
In-Office
22-24 Hourly
Entry level
Professional Services
The Role
Leads membership growth by increasing sales, improving retention, generating referrals, coaching team members on membership conversations, tracking performance metrics, identifying opportunities, and representing the company at community events. Success is measured through membership sales, retention, team participation, and consistent program growth.
Summary Generated by Built In
Membership Growth Manager

Do you love building relationships, driving results, and helping a team grow? We're looking for a motivated professional to lead the growth of our Happy House Club Membership Program. 

Responsibilities
  • Grow membership sales through follow-up, referrals, and outreach.
  • Increase member retention and reduce cancellations. 
  • Coach team members on membership conversations. 
  • Track results and identify growth opportunities. 
  • Represent the company at events and community activities. 
Qualifications
  • Sales, customer service, account management, or business development experience.
  • Strong communication and follow-up skills.
  • Goal-oriented and self-motivated.
  • Comfortable working with performance metrics.
What Success Looks Like
  • More memberships sold
  • Higher member retention
  • Increased team participation
  • Consistent membership growth 

Competitive pay + great benefits! Apply today!

Skills Required

  • Experience in sales, customer service, account management, or business development
  • Strong communication and follow-up skills
  • Goal-oriented and self-motivated
  • Comfort working with performance metrics
Am I A Good Fit?
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The Company
52 Employees
Year Founded: 2008

What We Do

Arlinghaus is a family-owned residential home-services provider serving Greater Cincinnati, Northern Kentucky, and Southeast Indiana. It provides heating and air-conditioning installation, repair, maintenance, and replacement, alongside plumbing, electrical, and indoor-air-quality services. Its certified residential contractors help homeowners maintain reliable home systems and year-round comfort, with a focus on quality workmanship and efficient heating and cooling. The company has served the region since 2008.

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