Position Summary:
The Membership Coordinator is responsible for managing and validating membership data, reviewing updates from GPO reports, and supporting accurate record maintenance and migration analysis. Requires strong analytical skills, attention to detail, and proficiency in Excel and CRM tools.
Responsibilities:
- Perform weekly reviews of Add/Change/Delete reports put out by GPOs
- Pull membership information from SAP to match facilities on these reports to the client's accounts
- Filter through large amounts of data on A/C/D reports to highlight important membership changes that should be raised to the membership coordinator for further review and migration analysis
Qualifications:
- Bachelor’s degree or relevant experience.
- Intermediate Excel skills required (VLOOKUP, Sorting, Filtering, Data Manipulation).
- High attention to detail.
- Hands-on experience with SFDC or other CRM software.
- Highly analytical thinker.
- Excellent organizational skills with the ability to multitask.
- The ability to change focus quickly to meet deadlines and prioritize tasks.
- Looking for a team player with a high level of dedication.
- Must be highly adaptable.
Top Skills
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
