Membership Community Assistant

PRIMARY AREAS OF WORK:

Under the supervision and direction of the Membership Area Manager, the part-time, seasonal Membership Community Assistant will focus on the following responsibilities:

• Developing and mastering membership growth skills.
• Achieving council goals for recruiting and retaining youth and adult members within a designated geographic area.
• Supporting and overseeing volunteers, as well as identifying individuals for administrative volunteer roles.
• Assisting in the achievement of additional Council and GSUSA objectives as required.

LOCATIONS:

• Serving communities in Grant and Hardy Counties, West Virginia.
• Occasional need to work or meet in Martinsburg, WV office.

SPECIFIC DUTIES:

Contribute to achieving the Corporate Goals by meeting membership registration targets, including youth engagement, demographic representation, and other identified elements in a designated geographic area. Responsibilities include:

• Developing and implementing troop recruitment and retention strategies to meet benchmarks and affiliation goals.
• Supporting volunteer leadership through regular meetings, timely communication, team-building activities, problem-solving, conflict resolution, and serving as a liaison with council staff.
• Recruiting, appointing, orienting, and supervising specific administrative volunteers.
• Collaborating with volunteers to organize troops by recruiting and retaining leaders, as well as placing youth in troops.
• Managing administrative volunteer roles when vacancies arise.
• Researching, analyzing, and reporting demographic data to inform recruitment strategies and ensure inclusivity in membership goals across all groups. Tracking market share and planning for growth where necessary.
• Training registrars, organizers, and Welcome Specialists, and coordinating the registration process within the assigned area.
• Must be able to deliver Girl Scout programs in community settings (some examples are community centers, schools, places of worship).
• Assisting troops in requesting financial assistance for troop dues and shop supplies.

MINIMUM QUALIFICATIONS:

• Experience managing volunteers.
• Background in sales or membership recruitment is a plus.
• Proficiency in Microsoft Office, including Word and Excel.
• Strong verbal, written, and interpersonal communication skills.
• Excellent presentation skills with the ability to engage effectively in public settings.
• Strong organizational and time management skills.
• Ability to work effectively and achieve goals both independently and as part of a team.
• Demonstrated ability to manage resources and projects efficiently.
• Flexibility to work a varied schedule, including frequent evening and weekend meetings and activities.
• Access to reliable transportation for daily travel within the jurisdiction.
• Ability to collect and analyze data.
• Capable of managing multiple projects simultaneously.
• Creative problem-solving skills.
• Ability to work independently with minimal supervision.
• Must be able to lift up to 35 pounds with ease.

PREFERRED QUALIFICATIONS:

Preference may be given to candidates with Girl Scout experience or those who have worked with volunteers in a leadership capacity.

Starting wage for this position is $18.40/hour.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate verbally. The employee frequently is required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is also required to be able to lift 35 pounds without difficulty.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.