Primary Duties
Submit and monitor practice and physician applications and terminations; follow up as needed.
Collaborate with practice coaches to obtain accurate data for enrollment.
Compile and maintain current and accurate data for all providers in databases and online systems.
Maintain strict confidentiality of sensitive physician information and membership documentation.
Communicate with practices on a regular basis for physician updates, information requests, and general upkeep.
Communicate with health plan representatives on outstanding issues.
Collaborate with Market Operations Managers and Operations Consultants to reconcile physician lists and administrative payments.
Work alongside the membership team and Operations Manager to streamline and optimize current processes.
Attend mandatory and routine meetings as required
Perform other duties as assigned.
Maintain flexibility to pivot and meet shifting or dynamic business needs.
Provider Life Cycle Management
Practice and Stakeholder Communication
Process Optimization and Strategy
Administration and Ad Hoc Projects
Minimum Qualifications
• High School Diploma required.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Excellent time management, project management, organizational and communication (written and verbal) skills.
• Ability to work independently and proactively to identify and complete tasks on-time. Capable of prioritizing work and managing multiple priorities.
• Ability to interact effectively with external and internal customers and possess a professional business manner.
• Must be a team player and operate in a collaborative working environment.
• Adept with computers and software applications; aptitude for learning new technology.
Preferred knowledge, skills, and/or abilities
• Associates Degree in Business Administration or Healthcare Administration preferred, or equivalent combination of education and experience.
• 2+ years in a healthcare-related administrative assistant or coordinator position preferred.
• Knowledge and understanding of the credentialing process preferred
•Experience with health plan payer portals preferred
• Familiarity with Monday.com, Salesforce, and AI tools
Physical Requirements
Skills Required
- High School Diploma
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Excellent time management, project management, organizational and written/verbal communication skills
- Ability to work independently, proactively identify tasks, prioritize work and manage multiple priorities
- Ability to interact effectively with internal and external customers with a professional business manner
- Team player comfortable working collaboratively
- Adept with computers and software applications; aptitude for learning new technology
- Maintain strict confidentiality of sensitive physician information and membership documentation
- Associates Degree in Business Administration or Healthcare Administration (preferred)
- 2+ years in a healthcare-related administrative assistant or coordinator position (preferred)
- Knowledge and understanding of the credentialing process (preferred)
- Experience with health plan payer portals (preferred)
- Familiarity with Monday.com, Salesforce, and AI tools (preferred)
Aledade Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aledade and has not been reviewed or approved by Aledade.
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Fair & Transparent Compensation — Pay is often characterized as fair or pretty good for the work, with occasional remarks that compensation is among the best experienced in a career.
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Leave & Time Off Breadth — Time off provisions stand out, including a strong PTO allotment early on and an additional long-tenure sabbatical benefit.
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Parental & Family Support — Paid parental leave is positioned as a meaningful, broadly applicable benefit for new parents.
Aledade Insights
What We Do
Aledade is the largest network of independent primary care, enabling clinicians to deliver better patient outcomes and generate more savings revenue through value-based care. Aledade’s data, personal coaching, user-friendly workflows, health care policy expertise, strong payer relationships and integrated care solutions enable primary care organizations to succeed financially by keeping people healthy. Together with more than 1,900 practices and community health centers in 45 states and the District of Columbia, Aledade manages accountable care organizations that share in the risk and reward across more than 200 value-based contracts representing more than 2.5 million patient lives. To learn more, visit www.aledade.com or follow on X (Twitter), Facebook or LinkedIn.
Why Work With Us
At Aledade, we’re all about doing good for patients, practices and society - which is why we’re so passionate about value-based care and the work we do every day. Because we’re working to benefit all of society, we believe the best way to do so is to utilize all of our team members and their unique experiences, interests, backgrounds and beliefs.
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