[MedTech] Digital Marketing Administrator (2-year Renewable Contract)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

This position will report directly to the Digital & Marketing Lead while also supporting digital and marketing activities under the supervision of the Digital & CRM Manager. This role emphasizes practical management of CRM programs, execution of campaigns, data management, and reporting. The executive is responsible for maintaining accurate and organized CRM databases-, aiding in customer lifecycle communications, and assisting in the setup and optimization of CRM and digital marketing platforms.

This position is well-suited for candidates who are keen to develop skills in CRM, digital marketing, and customer engagement within a multifaceted environment.

Key Responsibilities:

• Implements directives from management to coordinate and conduct CRM and marketing tasks.
• Implements CRM programs set up and operations.
• Handle digital assets including CRM database and ACUVUE website to ensure the information is up to date.
• Create and embrace communication materials.
• Support in customer and consumer inquiries related to digital marketing and CRM programs.
• Interacts with contributors, external agencies, sales team, and cross-functional colleagues to implement projects and tasks. Occasional trade visits are required for business needs.
• Maintain database and reporting i.e. CRM program progress, competition & category update, market share update, sales update and campaign update. Support in presentation, analytic and research process.
• Provide general administrative support to department, including running correspondence, scheduling meetings and SOP.
• Support in department in running system and approval process in a compliance and timely manner.
• Maintain organized and up-to-date physical and electronic filing systems.

Requirements:

• Higher Diploma or Bachelor’s degree
• 1– 2 years of relevant experience
• Experience working in multinational companies (MNC) or fast-paced environments is a plus
• Proficient in Microsoft Excel, including advanced formulas, VLOOKUP, and Pivot Tables.
• Excellence in English and Cantonese; Mandarin is an advantage.
• Diligent, proactive, and able to implement multiple projects simultaneously.