Medical Coding Specialist, Behavioral Health

| Remote
Employer Provided Salary: 84,000-105,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice. 

Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About The Role

Headway is looking for a Medical Coding Specialist to join our team. This person possesses licensure as a Certified Professional Coder (CPC). The CPC will be responsible for reviewing medical records to determine compliant clinical documentation related to outpatient behavioral health services. The ideal candidate will have experience with medical coding in behavioral health and be knowledgeable about mental health diagnoses, treatments, and the necessary documentation requirements. The CPC will work closely with the billing and administrative team to ensure accurate and timely submission of claims for behavioral health services.

You Will:

  • Review medical records and verify the documentation justifies the diagnostic and procedural codes (ICD-10 CM and CPT codes).
  • Verify and abstract all medical data from patient records, including treatment plans, diagnoses, and procedures.
  • Ensure compliance with coding guidelines and regulations, including HIPAA and CMS guidelines.
  • Monitor and report on coding-related trends and issues, and make recommendations for process improvements.
  • Maintain up-to-date knowledge of coding guidelines and regulations, and attend continuing education courses as required to maintain CPC certification.
  • Maintain accurate and complete documentation of coding activities and communicate effectively with team members and other stakeholders.
  • Participate in quality improvement initiatives and other projects as assigned.

You’d be a great fit if…

  • High school diploma or equivalent; associate's or bachelor's degree in healthcare administration, business, or related field preferred
  • CPC certification from the American Academy of Professional Coders (AAPC) or equivalent certification required
  • Minimum of 2 years of experience in medical coding, preferably in an outpatient setting or for professional services
  • Required: Behavioral health coding specialty experience
  • Knowledge of ICD-10, CPT, and HCPCS coding systems and guidelines
  • Strong attention to detail and ability to work independently
  • Excellent communication, interpersonal, and organizational skills
  • Familiarity with Google Workspace (Docs, Sheets, Calendar), Zoom and electronic medical record (EMR) systems, or eager to learn
  • Proficient in navigating and managing multiple digital tools/platforms simultaneously
  • Previous experience in a tech-driven environment is a plus

Compensation and Benefits:

  • Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
    • Group A: $105,000
    • Group B: $94,500
    • Group C: $84,000
    • Examples of cities located in each Compensation Grouping:
      • Group A = NYC/Tri-State Area, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
      • Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
      • Group C = All remaining cities
  • Benefits offered include:
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Unlimited PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact [email protected]

Headway employees work remotely across the US, with the option to work from offices in New York City and (coming soon!) San Francisco. Headway participates in E-Verify. To learn more, click here.

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Technology we use

  • Engineering
  • Product
    • CSSLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Next.jsFrameworks
    • FastAPIFrameworks
    • AWS (Amazon Web Services)Services
    • LookerAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement

An Insider's view of Headway

What's something quirky about your company?

We're turning the unglamorous health insurance industry into an exciting one. This team is extremely talented and passionate, striving to change the status quo and do good, all while having tons of fun. We found a winning formula at Headway: the smartest people + a familial vibe + a beautiful mission!

Niki

Business Operations

How do you collaborate with other teams in the company?

I'm working on a project with our Growth and Operations teams, and it's been refreshing to hear each team's priorities/concerns when it comes to the product. It's important for engineers to understand how the things they build affect larger systems! So I really value working with teammates who speak to patients and healthcare providers every day.

April

Software Engineer

What makes someone successful on your team?

Headway is extremely driven by our cultural principles, one being: 'Act like a Headway owner before a functional owner.' Success at Headway means prioritizing the success of our mission and acting selflessly to contribute to Headway’s goals.

Molly

Business Development

What projects are you most excited about?

As our company has grown and evolved, so have the ways in which we need to protect the sensitive data that flows through our applications. I’ve recently moved to our Privacy Platforms team to help lead the charge around a revised Authentication and Authorization framework to both meet the needs of our users today and be extensible enough to satisfy

Alicia

Head of Enablement

What are Headway Perks + Benefits

Culture
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
DEI Committee and ERGs
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Unlimited vacation policy
Sabbatical
Office Perks
Home-office stipend for remote employees
Professional Development
Promote from within
Mentorship program

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