For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
Location: Roxbury * This will be a float position between locations.
*The home site is Roxbury, MA. This is a traveling role and requires travel throughout the region, including Wellesley, Dedham, and West Roxbury. Travel includes standard mileage reimbursement.
Department: OB/GYN
Schedule: Full time, 40 hours/weekly, first shift - schedule may vary depending on clinic needs
As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians.
Primary Responsibilities:
- Provides efficient flow of patients to optimize patient appointment availability
- Greets and escorts patients to exam rooms according to policy and procedures
- Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height
- Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department
- Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date
- Keeps patients informed of visit status, unforeseen delays and other relevant information
- Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active
- Assists in resolving minor patients' concerns and complaints as appropriate
- Orders and performs point of care testing on patients; classified as waived testing (e.g., strep, urine, hcg and glucose testing)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification
- Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire
- 3+ years of experience in a clinical setting
- 1+ years of experience as a Medical Assistant
- Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
- Demonstrated knowledge of reagent stability and storage
- Demonstrated knowledge of the testing procedure and factors influencing test results
Preferred Qualifications:
- Graduate of medical assistant certification program
- Advanced Cardiac Life Support (ACLS) may be required based on specialty
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- High school diploma or equivalency certificate from an accredited institution or governmental unit, or Medical Assistant Certification
- Current American Heart Association Basic Life Support (BLS) certification, or ability to obtain within 30 days of hire
- At least 3 years of experience in a clinical setting
- At least 1 year of experience as a Medical Assistant
- Computer experience using word processing and spreadsheet programs
- Electronic medical record experience or aptitude to master an EMR
- Knowledge of reagent stability and storage
- Knowledge of testing procedures and factors influencing test results
- Graduate of a medical assistant certification program
- Advanced Cardiac Life Support (ACLS) certification, based on specialty
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.