Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.
This 6-month co-op internship is full-time, 40 hours per week, starting January 4th, 2027.
Primary Responsibilities:
- Patient Flow & Support: Facilitates efficient patient movement and appointment availability; greets and escorts patients, and keeps them informed throughout their visit
- Clinical Assistance: Supports clinicians with procedures, testing, and exam prep; performs point-of-care testing and maintains exam rooms and equipment
- Electronic Medical Records (EMR): Updates EMR with vital signs, medical history, medications, allergies, and reconciles prescriptions; ensures data accuracy and compliance with meaningful use guidelines
- Patient Engagement & Communication: Assists with MyHealth Online enrollment, resolves minor concerns, manages messages and correspondence, and handles scheduling and referrals
- Team Collaboration & Operations: Participates in improvement initiatives, orients new staff, provides backup coverage, and may perform medical secretary duties or manage supplies
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Currently pursuing a bachelor's degree from an accredited college or university, and enrolled for the full duration of the co-op internship
- Demonstrated ability to use computer systems, navigate between multiple applications simultaneously, utilize Microsoft Office applications such as Outlook, Word, Excel, or Teams, and perform keyboard-based data entry
- Demonstrated ability to prioritize multiple responsibilities, coordinate work activities, and make work-related decisions independently in a fast-paced environment with frequent interruptions and changing priorities
- Demonstrated ability to communicate in a professional and appropriate manner with patients, providers, pharmacies, healthcare customers, and staff
- Proven solid interpersonal, customer service, time management, and organizational skills
Preferred Qualifications:
- Medical Assistant Certification
- American Heart Association Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS) may be required based on specialty
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- Currently pursuing a bachelor's degree from an accredited college or university and enrolled for the full duration of the co-op internship
- Ability to use computer systems, navigate multiple applications, use Microsoft Office applications including Outlook, Word, Excel, or Teams, and perform keyboard-based data entry
- Ability to prioritize multiple responsibilities, coordinate work activities, and make work-related decisions independently in a fast-paced environment
- Professional communication skills with patients, providers, pharmacies, healthcare customers, and staff
- Solid interpersonal, customer service, time management, and organizational skills
- Medical Assistant Certification
- American Heart Association Basic Life Support (BLS) certification
- Advanced Cardiac Life Support (ACLS) certification, based on specialty
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
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Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
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Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.