Media Relations Director

Who We Are:

It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. 

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are & The Impact You Will Have:

 The Media Relations Director is responsible for leading QTS’s media relations efforts to enhance the company’s brand and reputation. This role will work closely with integrated marketing, government affairs, development, and external agencies to create and promote the corporate identity and mission to the public, prospects, and customers. They will oversee media relations and serve as the company’s liaison, managing responses to inquiries from the press and initiative-taking opportunities to tell the QTS story.

What You Will Do:

• Develop and implement media relations strategies that align with QTS’s overall goals and objectives of building goodwill across communities and within the industry to positively shape the data center narrative and establishing QTS as a thought leader.
• Manage national and local media relations strategy, including identification of media contacts and relationship building.
• Lead the development of a proactive narrative and proof points at the national and community level to support our media relations strategies.
• Develop and manage QTS’s go-to-market media relations plans that advance key messages, including earned and paid media, for data center expansion and launches in the U.S. and Europe.
• Collaborate with Government Affairs, Marketing, and Development partners on media strategy for QTS’s go-to-market communications plans.
• Manage national and local media relations including development of strategy, responses, and initiative-taking engagement with reporters and journalists.
• Lead and manage media relations content across a broad array of channels including press releases, media advisories, op-eds, byline articles, company statements/quotes, FAQs, and media briefing books.
• Support the identification of case studies and assets that align to our narratives and generate initiative-taking opportunities to engage reporters and key stakeholders.
• Build and maintain positive relationships with key stakeholders including Blackstone, agency partners, thought leaders, industry influencers, partners, press/media contacts, and customers.
• Develop and execute crisis communication plans as needed and provide strategic counsel on crisis response.
• Actively track and report data findings on industry news/trends, market activities, competitive practices, inquiries, and client surveys to identify opportunities to better position the company.
• Collaborate with cross-functional teams to ensure consistency in messaging and branding for initiative-taking and ongoing communications and crisis response.
• Lead the translation of media landscape into actionable ways for QTS to engage.

What You Will Need to be Successful:

• Bachelor’s degree in public relations, Communications, Marketing, Journalism, English, or a related field; equivalent professional experience in lieu of a degree.
• Eight (8) or more years of experience in communications, including leading media relations and securing national and local media stories.
• Demonstrate strong communications skills through excellent oral and written communication in accordance with Associated Press style guidelines and create compelling content.

Nice to Have:

• Experience working directly with local, trade and national media to secure stories.
• Experience counseling clients and/or internal stakeholders on public relations and media strategy, including crisis communications.
• Experience managing team members on executing public relations strategy.
• Experience working in the technology or data center industry.

Knowledge, Skills and Abilities:

• Strong organizational and analytical skills with the ability to report on key metrics and insights to leaders.
• Ability to manage multiple projects with competing priorities simultaneously.
• Knowledge of crisis communication and best practices.
• Excellent people skills with the ability to interface across all levels of the organization.
• Highly organized and detail-oriented.
• Ability to work in a fast-paced, deadline-oriented work environment.

The Perks (and these are just a few!):

• QRest Sabbatical           
• Employee Stock Purchase
• QTS scholarship for dependents
• Eagle Club award trip eligibility
• Paid volunteer days  
• Tuition assistance, parental leave and military leave assistance

Total Rewards

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.