Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi’s digital properties and partner placements. By combining Citi’s scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers.
The Planning Associate supports the development and execution of media plans that align advertiser objectives with Citi’s data and media capabilities. This role contributes to both strategy and execution, helping translate campaign briefs into actionable plans and ensuring campaigns are set up effectively.
This individual will work closely with Sales, Ad Operations, Product, and Analytics to help deliver campaigns that meet performance goals.
Responsibilities:
- Support the development of integrated media plans, including audience strategy, budget allocation, channel mix, and timing
- Use Citi’s first-party data to help define target audiences and improve campaign performance
- Translate campaign objectives into clear planning recommendations with guidance from senior team members
- Partner with Sales and Account teams to support pre-sale planning and client presentations
- Collaborate with Ad Operations, Analytics, and Product to ensure campaigns are feasible and executed correctly
- Monitor campaign performance and recommend optimizations to improve key metrics (e.g., ROAS, conversion, engagement)
- Help communicate planning approach, performance expectations, and optimization ideas in internal and client discussions
- Contribute to developing and improving planning processes, tools, and templates
- Support test-and-learn initiatives and pilot campaigns to validate capabilities
- Assist in planning for both active campaigns and new business opportunities
- Media plans aligned to advertiser goals and Citi Commerce capabilities
- Audience targeting recommendations using first-party data
- Budget allocation and channel mix inputs
- Performance insights to inform optimization decisions
- Contributions to planning tools, frameworks, and documentation
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 4–7 years of experience in media planning, advertising, or commerce media
- Experience supporting campaign execution from brief through launch
- Understanding of digital media planning across channels
- Familiarity with concepts such as audience targeting, programmatic, and campaign measurement
- Ability to work with data and translate insights into actionable recommendations
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong collaboration and communication skills
- Comfort working cross-functionally across teams
Education:
Bachelors/University degree or equivalent experience (preferred Bachelor’s degree in Marketing, Business, or a related field)
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Marketing------------------------------------------------------
Job Family:Advertising, Branding and Media------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:$87,360.00 - $131,040.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Aug 12, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 4-7 years of experience in media planning, advertising, or commerce media
- Experience supporting campaign execution from brief through launch
- Understanding of digital media planning across channels
- Familiarity with audience targeting, programmatic, and campaign measurement concepts
- Ability to work with data and translate insights into actionable recommendations
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong collaboration and communication skills; comfort working cross-functionally
- Bachelor's degree or equivalent experience (Bachelor's in Marketing, Business, or related field preferred)
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
