Media Operations Coordinator

About Klick Health

Klick is an ecosystem of brilliant minds working to realize the full potential of our people and clients in life sciences since 1997. We are consistently recognized for our workplace culture by Great Place to Work as one of the country’s Best Workplaces for Advertising and Marketing, Best Workplaces for Women, Best Workplaces for Professional Services, and as a Waterstone Most Admired Corporate Culture recipient and a Deloitte’s Best Managed Company! Whether you’re a current student or a new graduate, Klick is a powerful launching pad for any career. If you think you’d be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

About our Media craft

We are a full-service media team designed to handle media strategy, planning, buying and measurement for healthcare brands. We’re responsible for generating a return on the media investment. We use various data sets to derive meaningful insights to connect brands to their desired audiences. We’re the experts who lead clients to success with our thorough knowledge of rapidly shifting health media markets. We combine expertise with a people-first mentality to produce a unique perspective that is thoughtful, thorough, and specific to achieving our clients’ objectives. Learn more about us at media.klick.com.

Job Description

Work term: Permanent, Full-time

Location: Toronto, ON (Hybrid)

The Media Operations team at Klick Health plays a crucial role in orchestrating and executing media campaigns. They manage the logistics and technical aspects of media placements, ensuring that ads are correctly targeted, delivered, and tracked. This includes tasks such as campaign setup, trafficking ads to the appropriate platforms, monitoring campaign performance, and making necessary adjustments for optimizationThey work closely with the Media Planning and Buying teams as well as the Analytics team to ensure campaigns are effective and provide valuable insights for future strategy.

Minimum qualifications:

• 0-2 years of experience in a Media or Ads Operations role, demonstrating your understanding of the field
• Proficiency in managing spreadsheets, preparing reports, and providing clerical support
• Excellent knowledge of Microsoft Office and Google Suite
• A keen eye for detail and strong organizational skills
• The ability to work under minimal supervision within tight timelines
• Adaptability to thrive in a fast-paced and ever-changing environment
• You’re not simply talented, but also optimistic, driven, empathetic, trustworthy, and kind

Desired qualifications:

• A robust work ethic with a focus on problem resolution
• Passion for working in a fast-paced environment and a commitment to delivering quality service
• A dedication to precision and a strong sense of responsibility
• Effective communication and teamwork skills to collaborate with cross-functional teams
• Bonus points for any experience with Pharma regulations, previous employment with a digital media agency, knowledge of ad serving platforms, experience with (DoubleClick) Campaign Manager, and Google Certifications

Your mission will be:

• Managing the trafficking process for key clients, ensuring the seamless delivery of their ads.
• Organizing and maintaining creative assets within the ad server for efficient campaign execution.
• Implementing third-party tags and collaborating with partners to achieve desired outcomes.
• Conducting internal Quality Assurance and Editorial reviews before campaigns go live.
• Working closely with the analytics team to guarantee proper tracking and tagging.
• Directly communicating with media vending partners to facilitate smooth campaign launches.
• Actively participating in inter-department meetings, including kick-offs and status updates for various clients.

If you're ready to kickstart your career in healthcare digital media and contribute to our mission of shaping the future of digital health, we encourage you to apply. Your role in Ad Operations at Klick will be pivotal in delivering impactful campaigns to healthcare audiences, and we look forward to having you on our team. Apply today and be part of a transformative journey!

IMPORTANT: After submitting your application, you must complete two quick assessments from The Predictive Index to be considered for the position. These assessments gauge the candidate’s natural workplace behaviours and predict their success in specific roles. By understanding these drives, we can gain a deeper insight into candidates' fit for specific roles and Klick’s culture.

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