Mechanical Quality Associate

CarMax, the way your career should be! 

Under general supervision, Associate performs quality inspections, general service repairs, brake repairs, engine repairs, heating and air condition repairs, 4-wheel alignments, repairs to steering and suspension, safety inspections, and diagnostics resulting from quality opportunities.

• General repairs, brake repair, engine repairs, heading and air condition repairs, steering and suspension repairs including 4-wheel alignments, and safety inspections and diagnostics resulting from quality opportunities
• Ensure that all vehicles meet CarMax Mechanical Quality Standards.
• Drive vehicles to and from various locations as requested by Manager
• Provide outstanding customer service at all times.
• Maintain, repair, and clean CarMax provided tools, equipment and spaces.

• Read, interpret and transcribe data in order to maintain accurate records.
• Complete all training as required by position including Kronos Training for Hourly Associates
• Successfully work with and through associates of other departments within the Store.
•  Perform multiple duties in a high-energy, fast-paced working environment
• Required to have great attention to detail and have manual dexterity in both arms and hands
• Speak clearly and listen effectively in dealing with customers/associates, both in person and over the phone.
• Lift objects that weigh as much as 50 lbs.
• Monitor shop compliance with CarMax, O.S.H.A., and EPA policies
• Where required by State/Local law, maintain ASE Certification in Engine Repair (A1), Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7)

• Combination of both indoor and outdoor environment; May include working at times in noisy and/or inclement weather conditions.
• May require walking or standing for an extended time.
• Flexible work hours with shifts that may include nights, weekends, and holidays.
• Must wear CarMax clothing (acquired through the company) at all times while working in the store.

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.

This document has been reviewed and approved by management and Human Resources and can not be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. 
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.  If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. 

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.