The Role
Provide on-site mechanical and electrical first-fix support, preventative maintenance, contractor coordination, and minor fabric repairs at a data centre. Perform M&E monitoring, asset management, ticket handling, remote-hands IT tasks, and small project delivery while ensuring health, safety, security, and compliance. Support testing, handovers, LV authorised person duties, shift cover and occasional regional travel.
Summary Generated by Built In
- On site role based at Pulsant's Fareham data centre predominantly, with occassional travel to Pulsant’s other DC’s in the Southern region.
- 12-hour shifts, 4 on 4 off. Days (6am – 6pm) and nights (6pm-6am).
- Learn new skills via on the job and external training and company provided Udemy learning resources.
In this varied role, you’ll provide first-fix support on M&E and minor fabric repairs, oversee and coordinate contractors, and ensure all Health & Safety requirements are met to the highest standard. You’ll deliver small project works both independently and as part of a team, while also offering technical guidance and supervision on larger tasks. With the ability to contribute to reports and audits for the management team, you’ll play a key part in keeping our operation running smoothly, safely, and efficiently.
To hear more about the Fareham data centre site that you would be working at please refer to the attachment in the documents section.
To hear more about the Fareham data centre site that you would be working at please refer to the attachment in the documents section.
Key responsibilities:
- Deliver responsive, high-quality support to internal and external clients, consistently exceeding expectations
- Maintain accurate records, complete reports, and ensure timely updates across all systems
- Uphold strict health and safety, security, and compliance standards across the site and facilities
- Follow Pulsant processes, including incident escalation and access control procedures
- Monitor systems, environment, and M+E infrastructure
- Manage tickets efficiently, logging issues and providing timely, professional responses
- Support day-to-day site operations, ensuring security, integrity, and smooth functionality
- Perform preventative maintenance (PPM) and ensure facility upkeep and reliability
- Manage stock, assets, and critical spares within the data centre
- Escort and assist third-party vendors and engineers on site Contribute to infrastructure rollouts, migrations, decommissions, and refresh projects
- Capture and maintain accurate asset data, including photos and serial numbers for auditing and troubleshooting
- Involvement with testing and handover, and knowledge and understanding of any new M+E infrastructure installed monitoring the facility.
- Responsible for undertaking the duties of an LV Authorised person on site, including planning, documentation and implementation with a strict adherence to safety protocols.
- This role requires the willingness of providing holiday cover and overtime support within the team and occasionally other sites within the region.
- As part of this role, you will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies.
- Provide on-site remote hands/smart hands support for remote IT teams during incidents and requests including performing basic troubleshooting, equipment reboots, and component replacements (where authorised)
- Carry out physical IT tasks including cable management, hardware installs/moves, and connectivity checks
- Support cross-connects, console access, and power verification activities
- Assist with rack installation, cabling, and hardware deployment to optimise performance
What / who we're looking for:
- Multi-skilled Maintenance Engineer, with experience working within a critical, industrial or commercial environment.
- Completed electrical apprenticeship or similar - ideally with 18th edition wiring regulations.
- Basic IT skills, Word and Excel.
- Experience in some of the following would be very beneficial - L.V. switching, HVAC Systems, UPS Circuitry, Generators, BMS Systems, Fire Preventative Systems.
- Currently hold or able to obtain (eligible for) SC Clearance. For further info on this refer to our FAQ document on SC Clearance under the Documents section.
If you’re excited about this opportunity but don’t meet every requirement listed above, we still encourage you to apply. We value transferable experience and potential - and you might be exactly who we’re looking for!
Pulsant offers:
- A supportive work environment with a focus on career growth, learning and development, work life balance and well-being.
- A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years
- Benefits include 5% pension, private healthcare, life assurance, cycle to work scheme, EV scheme, free breakfast and snacks, monthly pizza lunch, Udemy license and more."}" data-trix-content-type="undefined" data-trix-id="1110" >
To hear more about working at Pulsant check out:
pulsant.com/careers
pulsant.com/careers
linkedin.com/company/pulsant-limited/life/
Search @lifeatpulsant on LinkedIn and Instagram
About
Pulsant is a leading UK data centre and digital infrastructure platform which provides highly interconnected colocation and private Infrastructure-as-a-Service (IaaS) capabilities nationwide. Our dedicated team of around 300 professionals (with an average tenure of 7 years), support around 700 clients across the UK. With 14 data centres in key regional locations from Edinburgh to Fareham and Manchester to Newcastle, all interconnected by a 400Gbps capable network, it’s the UK’s most geographically diverse platform. Pulsant’s platformEDGE ™ infrastructure is secure, sovereign, high speed and low-latency, covering around 97 per cent of UK populations within five milliseconds.
Skills Required
- Multi-skilled maintenance engineer experience in a critical, industrial or commercial environment
- Completed electrical apprenticeship or similar (ideally with 18th Edition wiring regulations)
- Basic IT skills, including Microsoft Word and Excel
- Ability to act as an LV Authorised Person including planning, documentation and safe implementation
- Currently hold or be able to obtain (eligible for) SC Clearance
- Willingness to work 12-hour shifts (4 on/4 off) including days and nights, plus overtime and holiday cover
- Handle confidential and sensitive data in line with company policies
- Experience with L.V. switching
- Experience with HVAC systems
- Experience with UPS circuitry
- Experience with generators
- Experience with Building Management Systems (BMS)
- Experience with fire preventative/suppression systems
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The Company
What We Do
Pulsant is the UK’s premier digital edge infrastructure company providing next-generation cloud, colocation and connectivity services. With a network of 12 strategically located edge data centres, Pulsant brings the advances of edge computing within reach of 95 per cent of the UK population. Founded 27 years ago, with a mission to help businesses prosper, Pulsant delivers the transformational high-speed, high-bandwidth, low latency advances of edge computing, processing data close to the people and machines that generate and use it. Regional enterprises and service providers across the UK use Pulsant’s edge infrastructure platform to build, connect and deploy the applications they need to innovate and grow. Pulsant’s highly resilient, next-generation edge infrastructure platform offers unrivalled connectivity with the major global cloud providers. Its network of data centres is interconnected through a low latency network fabric delivering access to connectivity and compute services across the UK and beyond. Headquartered in Maidenhead and with over 1,200 clients and multiple accreditations, including ISO27001 and PCI DSS, Pulsant has more experience in working with organisations to achieve their digital ambitions through edge infrastructure and hybrid cloud environments than any other UK company
