Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!
We are looking for a passionate Zone Manager (3IC) to help lead our MECCA Paddington store in NSW on a part-time basis at 30 hours per week.
Zone Managers are the Guardians of the Customer Experience for our stores. They lead from the shop floor, creating exceptional customer moments while coaching and inspiring their team to deliver MECCA Magic every day. With a passion for people, beauty and results, they balance customer experience with commercial outcomes to ensure every visit leaves a lasting impression.
Day-to-day responsibilities:
Support the Management Team to deliver exceptional customer experiences in your store
Leading from the front; drive success in your store through strong communication and upskilling the team
Engage and motivate your team in store to meet KPIs and uphold our values
Perks as a Zone Manager at MECCA:
World-class education opportunities with MECCAversity
Opportunities to earn more with our monthly performance bonus program
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
A competitive Parental Support Program
What success looks like in this role:
Prior experience in successfully leading large retail teams
A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
Confidence in providing feedback to develop and coach team members
Requirement of the role:
Availability to work late evenings and weekends
More than skin deep:
At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
Join us, and together we can make the world over.
To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html
Skills Required
- Availability to work late evenings and weekends
- Ability to work part-time at 30 hours per week
- Prior experience leading large retail teams
- Passion for exceptional customer service and beauty
- Confidence in providing feedback, coaching and developing team members
- Ability to meet store KPIs and drive commercial outcomes
What We Do
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
