WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Job Description:
This role brings WorldStrides tours to life by delivering a high-quality, memorable meal experience for travelers—without losing sight of the budget. It’s all about discovering great food partners across the country, building strong and positive vendor relationships, and negotiating smart solutions that elevate the overall travel experience. From collaborating with vendors and internal teams to reviewing tour feedback, improving processes, and keeping quality front and center, this position plays a key part in shaping how our travelers experience each destination. With opportunities to travel, connect with local partners, and continuously innovate, this role is perfect for someone who loves food, relationships, and being part of a dynamic, student-focused travel experience at WorldStrides.
Responsibilities:
- Facilitate and/or perform training of staff members as requested.
- Maintain accurate and up-to-date process documentation.
- Foster timely and meaningful communication with suppliers, all departments and team members, and with your direct manager.
- Maintain knowledge of company policies and procedures.
- Support company policies and management decisions with a sense of urgency and professionalism.
- Maintain a good working knowledge of all responsibilities within the department.
- Seek out and participate in internal and external programs that facilitate personal and professional growth.
- Document self-evaluations and deliver self-performance appraisal to department Director as part of WorldStrides Professional Journey
- Identify and discuss personal and professional growth goals with the department Director.
- Lead by example within the Operations Department through effective communication and assisting/mentoring others team members as needed.
- Work closely with other staff members for efficiency opportunities and provide support on other projects and tasks as requested.
- Support Field Staffing assignments during select periods throughout the year
- Where, and when applicable, support cross-functional operational work
- Attend and contribute to Department meetings
Qualifications:
- High school degree or equivalent. Four-year college degree preferred.
- A keen appreciation of a high level of customer service balanced with business considerations.
- Dependable, hardworking, well organized, strong interpersonal, time and organization skills, detail oriented, with excellent ability to follow instructions.
- Must have excellent verbal and written communication skills including group presentation skills and the ability to diplomatically handle cross-functional communications.
- A strong ability to manage multiple tasks simultaneously and strong negotiating skills.
- Demonstrated ability to effectively manage large amounts of information.
- Must have strong negotiating and analytical solution-oriented business skills.
- Basic computer skills, ability to type, process paperwork and work in an office environment under deadline pressure.
- Must be able/available to travel out of town periodically and operate in a variety of public environments
Work Perks
- Fun & driven environment.
- Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
- 11 paid floating corporate holidays, 1 paid volunteer day & up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
- Tuition reimbursement up to $5,250 annually
- $1,000 towards professional certifications annually
- Opportunities for paid and discounted travel.
- Flexible work schedule providing on-site, remote, and virtual office opportunities.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- Fitness Center and café onsite at select locations.
- Employee Assistance Program (EAP)
- Paid Parental, Caregiver, and Disability leave.
- Team Member Discount Program
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.
What We Do
WorldStrides provides educational travel and experiences to more than 530,000 students a year. Founded in 1967 by a middle school social studies teacher from Chicago, the company has since grown to become a leader in experiential learning for students of all ages throughout their lifetime learning journey. In addition to domestic and international travel and study abroad programs, WorldStrides offerings include performing arts, sports, language immersion, career exploration, and service-learning. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Our global team is 1,500+ strong, united by a passion for what we do. We work with students, parents, and teachers, and behind the scenes too, to deliver experiences that transform lives. Let's get out there - together!
Community Guidelines
We are happy to address questions you may have, but in order to foster a vibrant and useful online community, we’ve outlined a few guidelines to be followed when posting on the WorldStrides and affiliated brands' social channels . Any comments that are in violation of the guidelines will be removed, and repeat offenders may be blocked.
Comments will be removed if they contain:
• Profane, inappropriate, threatening or offensive language;
• Violations of copyright or intellectual property rights;
• Purposefully untrue or misleading statements;
• Comments that are meant to derail or hijack constructive conversations;
• Personal information of community members or WorldStrides employees;
• Posts that link to potentially harmful sites.
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