MDR Analyst

Join our Vigilance organization, an elite force of cybersecurity experts providing a Managed Detection and Response (MDR) service to our largest customers. Help drive a world-class threat monitoring, hunting, and response service.

Be an integral part of a 24x7 follow-the-sun global SOC, and work with key POCs, and customers, to provide an additional level of security and confidence by leveraging intelligence feeds, threat logs, and IOCs. Collaborate with our world-class threat team and researchers and various R&D teams as you help shape our product, help customers be more secure, and introduce yourself to the cyber tech ecosystem.

• Proactively monitor and review threats and suspicious events from customers participating in the service Investigate alerts, triage, deep dive, and come up with proper action items and remediation plans.
• Use multiple sources of data from the customer, our intelligence cloud, external threat feeds, etc.
• Perform proactive hunting for threat data, leveraging our deep visibility abilities and proprietary research cloud.
• Work with the customer to follow up on items that require additional investigation.
• Provide Incident follow up & support
• Maintain excellent customer satisfaction through professional, proactive, and personal service
• Work closely with our research and development team
• Contribute to our knowledge base by creating malware analysis cookbooks and best practices

• 2+ years of experience with Technical Support, SOC, IR, Malware Analysis, or IT Security is a must
• Strong network and security knowledge is desired
• Experience with SQL, bash, python, and powershell
• Professional and articulate with excellent written and verbal communication skills
• Ability to multitask and prioritize
• Multi-OS support experience: Windows, Mac & Linux (mobile platforms - an advantage)
• Experience with incident response, computer forensic investigations, or threat hunting is a plus
• Experience with host base (endpoint agent), or sandbox (network-based) security solutions is an advantage
• Be able to work a fluid and dynamic schedule to cover hours and days outside of the normal work week

Join a cutting-edge company tackling extraordinary challenges alongside top industry talent. Enjoy flexible hybrid work in Prague (Karlin), Brno (Clubco). Only Prague-based employees are required to work from the office at least two days per week.

Competitive Benefits Package:

• Stock & Bonuses: Grant of Restricted Stock Units with a 4-year vesting plan, annual performance-based bonuses, and an employee stock purchase plan.
• Time Off & Well-being: Flexible Time Off, on top of the standard 5 weeks vacation, flexible paid sick days, fully paid Short Term Sick/Nursing Leave, 16-week parental leave, grandparent leave, and additional company holidays.
• Insurance & Health: Pension Insurance Contribution, Premium life insurance, Private medical care (for you and +1), and a Global Employee Assistance Program.
• Work Perks: Monthly meal and well-being allowance, high-end MacBook/Windows laptop, work-from-home support, and in-office refreshments.
• Growth & Community: LinkedIn Learning, internal mentoring, educational support, generous referral bonuses, and optional company events (sports, BBQs, charity).

Be part of an inclusive, innovative workplace that values belonging, flexibility, and growth!