Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 100 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure platform, and continue to grow and expand our team, our partnerships and our revenue.
We are looking for a motivated Junior/Medior MDR Analyst to strengthen our Security Operations team. The ideal candidate enjoys working with customers, analyzing alerts from EDR and ITDR solutions, and helping improve security based on real-world detections and incidents.
As a key member of the team, you will investigate security events, collaborate directly with customers, and contribute to refining detection and response processes.
Responsibilities:
- Investigate and respond to security alerts from EDR and ITDR platforms
- Collaborate with customers to discuss findings and provide clear, actionable advice
- Think along with customers about how to further strengthen their security posture based on incidents and detections
- Escalate complex issues to senior analysts when needed and contribute to effective incident resolution
- Maintain a high level of customer satisfaction through clear communication and a proactive attitude
- Support the continuous improvement of detection rules, playbooks, and processes
Requirements:
- 3+ years of experience in a SOC, incident response, or similar role (internships and hands-on lab experience also considered)
- Knowledge of EDR platforms (e.g., SentinelOne, Defender for Endpoint) and ITDR solutions
- Understanding of Microsoft 365, Google Workspace and identity-related security concepts
- Strong analytical skills and attention to details
- Excellent communication skills, with the ability to explain technical issues clearly to customers
- Customer-oriented mindset and a proactive attitude
- Ability to work a flexible schedule, including evening or weekend shifts, based on on-call rotations
If you are passionate about cybersecurity, eager to learn, and motivated to work directly with customers to improve their defenses, we would love to hear from you!
Top Skills
What We Do
Guardz is the unified cybersecurity platform purpose-built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency.
Our identity-centric approach connects the dots across vectors, reducing the gaps that siloed tools leave behind so MSPs can see, understand, and act on user risk in real time.
Backed by an elite research and threat hunting team, Guardz strengthens detection across environments, turning signals into actionable insights.
With 24/7 AI + human-led MDR, Guardz utilizes agentic AI to triage at machine speed while expert analysts validate, mitigate, and guide response, giving MSPs scalable protection without adding headcount.
Our mission is simple: give MSPs the scale, confidence, and clarity they need to stay ahead of attackers and deliver protection to every SMB they serve.
