Mobile Device Management Engineer (MDM)

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San Pedro, San Pedro Garza García, Nuevo León, MEX
In-Office
Other • Security
The Role

We are seeking a skilled and experienced MDM Engineer to join our End User Technology team. The ideal candidate will be responsible for managing and supporting mobile device management (MDM) solutions, ensuring the security and compliance of mobile devices within the organization. This role involves collaborating with cross-functional teams to implement and maintain MDM policies and procedures.

Key Responsibilities:

  • Design, deploy, and manage MDM solutions for mobile devices, including iOS, and Android platforms.
  • Provide advanced technical support and troubleshooting for MDM-related issues, ensuring high availability and performance.
  • Collaborate with cross-functional teams to develop and implement MDM strategies and best practices.
  • Monitor and optimize MDM infrastructure, including resource allocation, capacity planning, and performance tuning.
  • Implement and maintain security protocols and compliance standards for mobile devices.
  • Develop and maintain documentation for MDM configurations, processes, and procedures.
  • Conduct regular assessments and audits of MDM environments to identify and address potential issues.
  • Provide training and support to end-users and IT staff on MDM technologies and best practices.

Qualifications:

  • Bachelor’s degree in information technology, Computer Science, or a related field, or related experience.
  • 3-5 years of experience in designing, implementing, and managing MDM solutions.
  • Expertise in MDM technologies such as Microsoft Intune, JAMF, and VMware Workspace ONE
  • Strong knowledge of mobile device management, endpoint security, and compliance standards
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Fluent in English (must)
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, JAMF Certified Technician) are a plus

Preferred Skills:

  • Experience with scripting languages (e.g., PowerShell, Python) for automation tasks
  • Knowledge of cloud services and backend technologies
  • Understanding of network fundamentals and troubleshooting

Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

Johnson Controls Insights

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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