MCI EMS Co-Response Clinician

The Mobile Crisis Intervention (MCI) EMS Co-Response Clinician partners with Emergency Medical Services (EMS) to provide behavioral health assessment, crisis intervention, de-escalation, stabilization, and disposition planning for individuals experiencing mental health or substance use crises in the community. The clinician responds with EMS to behavioral health-related emergency calls and supports safe, clinically appropriate alternatives to emergency department use or law enforcement involvement whenever possible.

SCHEDULE: MONDAY - FRIDAY 12PM-8PM

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Differentials:

SATURDAY-SUNDAY 1ST SHIFT + $2.50/HOUR
MONDAY-FRIDAY 2ND SHIFT + $1.50/HOUR
SATURDAY & SUNDAY 2ND SHIFT + $4.00/HOUR
SUNDAY-THURSDAY 3RD SHIFT + $5.00/HOUR
FRIDAY & SATURDAY 3RD SHIFT +7.50/HOUR

Job Responsibilities & Essential Functions

Crisis Response

• Respond with EMS to behavioral health-related 911 calls in homes, public settings, healthcare facilities, shelters, schools, and other community locations.
• Conduct crisis assessments, including suicide, homicide, violence, self-injury, and substance use risk.
• Provide crisis counseling, emotional support, stabilization, and evidence-based de-escalation using trauma-informed, recovery-oriented, and culturally responsive practices.

Clinical Decision Making

• Determine the least restrictive clinically appropriate level of care and develop collaborative safety plans when appropriate.
• Coordinate voluntary or involuntary psychiatric evaluations, including Section 12 evaluations when clinically indicated and authorized.
• Collaborate with EMS, emergency departments, police, DMH, CBHC Open Access, outpatient providers, and community partners to support safe transitions of care.
• Identify opportunities to safely divert individuals from emergency departments through connection to community-based services.
• Facilitate referrals to CBHC services, MCI follow-up, outpatient behavioral health providers, substance use treatment, peer recovery supports, primary care, housing, and social service agencies.

Documentation

• Complete required MCI documentation within established timelines, including assessments, interventions, risk assessments, safety planning, disposition decisions, and referrals.
• Maintain documentation and communication in accordance with CBHC, MassHealth, DMH, and agency standards.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Master's degree in Social Work, Mental Health Counseling, Psychology, Marriage and Family Therapy, or related behavioral health field. Massachusetts license or license eligibility required; LICSW, LCSW, LMHC, LMFT, or licensed psychologist preferred. Experience conducting crisis assessments, behavioral health evaluations, and crisis intervention. Knowledge of psychiatric disorders, substance use disorders, trauma-informed care, and levels of care. Ability to work independently in unpredictable community settings; valid driver's license and reliable transportation required. Previous Mobile Crisis Intervention or CBHC experience preferred. Experience collaborating with EMS, law enforcement, emergency departments, or first responders preferred.

Cultural Competency Qualifications: 

• Awareness of personal attitudes, beliefs, biases, and assumptions about others 
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity 
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way 
• Cultural knowledge of key populations that will be served to address disparities in service delivery
• Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own 
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Benefits:

• Benefit eligible at 20+ hours per week
• Medical – Harvard Pilgrim/HealthPlans Inc.
• Dental – Delta Dental of MA
• Vision - EyeMed
• Wellworks for You (Employee Wellness)
• 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
• 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
• Tuition reimbursement – Up to $1,500 per calendar year
• Professional Licensure reimbursement (LICSW, LMHC)
• Flexible spending accounts – save on medical expenses and dependent care!
• 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
• 100% Employer paid Life Insurance
• 100% Employer paid Long Term Disability and AD&D
• 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.