MBA Intern

Company mission

In the future, almost everything we consume will simply materialise on our doorsteps – what we call “e-commerce” today will simply be “commerce” tomorrow. But if we continue on today’s trajectory, the growth of e-commerce risks damaging the environment, alienating our communities, and straining the bottom-line for small businesses.

Relay is an e-commerce-native logistics network. We are built from the ground up for environmental, social, and economic sustainability. By building from the ground up we are able to entirely rethink both the middle and last mile enabling us to reduce the number of miles driven to deliver each parcel, lower carbon emissions, and lower costs, all while channelling funds to community members.

At the same time, we’re fixing the last broken aspect of e-commerce for consumers: delivery. As shoppers, we should have complete control over when and how we receive our purchases, and we should be able to return unwanted items as easily as we ordered them. That’s why whenever you buy from a merchant powered by Relay, you’ll be able to reschedule your delivery at any time. And if you don’t like what you ordered, at the tap of a button we’ll send someone to pick it up.

To orchestrate this complex ballet, Relay relies on a wide range of technologies, from advanced routing and planning to sophisticated user experiences that guide our team members on the ground. 

We're hiring two MBA Interns to join Relay this summer – one in our Operations team - reporting to VP of Operations, Karthik Harith -  and one in our Expansion team - reporting to Director of Expansion, Emma Holloway.

This is a unique opportunity to work on business-critical challenges in a fast-scaling tech startup backed by $35M in Series A funding. You'll work closely with senior leadership, solve complex real-world problems, and help shape the future of our commercial engine. This role is perfect for someone who thrives in a fast-paced environment, embraces ownership, and is eager to make meaningful contributions from day one. 

Operations Track

In this track, you’ll take on high-impact projects to deliver meaningful impact to our operations. You will be focused on driving further profitability and efficiency into our network. This will require you to work cross-functionally to identify the root cause of a problem, and work directly with the relevant stakeholders to put in a fix. This will test and develop your problem-solving skills, ability to influence stakeholders & your willingness to get your hands dirty. It is the ideal track for someone looking to learn the nuts and bolts of how a business operates.

Expansion Track

In the expansion track, you will help drive strategic, data-informed decisions with that power our parcel delivery network. You'll lead and support high-impact projects, apply insights to real-world operations, and play a key role in launching new cities and sortation centers. This is a hands-on opportunity to shape how we scale—combining analytics, problem-solving, and cross-functional collaboration to deliver measurable results.

As the MBA Intern at Relay, you can expect to

• Partner with cross-functional teams 

• Design and implement reporting frameworks

• Analyse fragmented data streams to deliver clear, actionable insights

• Develop strategic, data-backed action plans to improve decision-making.

• Collaborate with leadership to influence business priorities through compelling storytelling and insight generation.

• The opportunity to be part of a new Sortation Centre launch

• Contribute to high-impact projects at the heart of Relay’s growth, gaining hands-on experience in a fast-paced, high-growth startup.

We are looking for candidates who have

• Strong analytical and problem-solving skills, with the ability to translate data into clear business insights.

• Previous project management experience is desirable 

• Exceptional communication skills and the confidence to work with senior stakeholders across multiple functions.

• A structured, solutions-oriented mindset with a bias for action and clarity.

• Experience or strong interest in commercial operations, strategy, or performance reporting.

• A collaborative approach and the ability to influence without authority in a cross-functional environment.

• A passion for solving complex, real-world problems in a fast-paced, high-growth startup.

• I am currently enrolled in a top-tier MBA program and am available for a summer internship.

• Ability to start ASAP

The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

Relay is offering

• 25 days annual leave per year (plus bank holidays).

• Hybrid working

• Free membership of the gym in our co-working space in London.

• Cycle-to-work scheme

• A culture of learning and growth, where you're encouraged to take ownership from day one.

• Plenty of team socials and events - from pottery painting to life-size Monopoly and escape room.