The Role
Manage inbound internet, phone, and chat leads using VinSolutions and CRM; provide premium customer experiences (Omotenashi); follow up with prospects, present Mazda product features as a product specialist, and guide buyers from initial digital contact through final delivery.
Summary Generated by Built In
Accelerate your career under our aggressive new management team at Independence Mazda!
We are completely transforming our dealership culture and looking for high-energy, ambitious Automotive / Internet Sales Consultants to join our high-volume showroom. No automotive experience? No problem—we will train you! If you are tech-savvy, relationship-driven, and ready to treat every customer as a unique, one-of-one relationship, we have the tools and the traffic to build your career.
What We Offer
- Aggressive Pay Plan: Top-end commission structure with massive unit bonuses, finance overrides, and realistic six-figure earning potential.
- Paid Professional Training: We provide the mentorship and product knowledge you need to succeed from day one.
- Massive Lead Volume: Immediate access to VinSolutions, our advanced CRM pipeline packed with fresh internet leads.
- The Omotenashi Culture: A supportive, servant-leadership environment where management works from the front to help you close deals.
- Premium Brand Velocity: A stunning, award-winning lineup of new Mazda models paired with a fast-growing, diverse pre-owned inventory.
- Comprehensive Benefits: Premium medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.
Key Responsibilities
- Own Your Pipeline: Leverage VinSolutions to manage inbound internet, phone, and chat leads, responding with elite speed and high-quality communication.
- Live the Omotenashi Mindset: Anticipate guest needs, provide a premium experience, and treat every single customer as a 1-of-1 relationship.
- Master Follow-Up: Use our modern CRM tools to meticulously track customer interactions and build a robust long-term referral business.
- Conduct Expert Presentations: Become a certified Mazda product specialist, highlighting advanced technology and driving dynamics.
- Close with Confidence: Guide buyers seamlessly through the modern road-to-the-sale, from initial digital contact to the final delivery bay.
Qualifications
- Zero Experience Required: We are fully willing to train the right candidate. Prior experience in hospitality, wireless retail, or customer service is a huge plus!
- Tech-Savvy & Driven: Highly proficient with smartphone video tools, text communication, and modern software platforms.
- Elite Communication: Exceptional verbal and written communication skills to handle digital leads professionally.
- Unstoppable Attitude: A strong desire to learn, grow, and execute under a world-class management team.
- Valid Driver’s License: Must possess a clean driving record and pass a standard background check.
Skills Required
- Valid driver's license, clean driving record, and ability to pass a standard background check
- Proficiency with smartphone video tools, text communication, and modern software platforms
- Experience using VinSolutions or other modern CRM tools to manage leads
- Exceptional verbal and written communication skills
- Strong desire to learn, grow, and execute in a sales environment
- Prior experience in hospitality, wireless retail, or customer service
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Independence Mazda is a community-driven Mazda dealership serving Charlotte, North Carolina. The business sells new Mazda vehicles, offers a broad inventory and home delivery, and provides dealership service and parts support. Its stated mission emphasizes customer satisfaction, high-quality vehicles, and community involvement, including support for local foundations, hospitals, children’s programs, and animal rescue organizations. The Charlotte location also promotes a customer-oriented culture and a team-focused workplace.
