Maximo Administrator

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The System Administrator - Maximo is responsible for ensuring Maximo effectively supports, enhances, and evolves core business processes in driving operational excellence across all maintenance and asset-related processes that support MHE fleets, automated warehouse systems, robotics, conveyors, AS/RS units, sortation equipment, and related controls technology. Acting as the organization's key user and process leader for Maximo, the role champions system-enabled workflows, drives continuous improvement, and turns data into actionable insights that improve asset availability and operational performance. The role partners closely with operations, maintenance, IT, and analytics teams to deliver best in class work management, asset management, and inventory processes that improve efficiency, compliance, and performance. This role ensures that Maximo is fully aligned with maintenance strategy, uptime priorities, reliability goals, and safety standards specific to automated distribution environments.

Functions                                                                                               

• Serves as the primary subject matter expert for Maximo processes, owning and continuously improving workflows that support material handling assets, automation systems, and maintenance operations.
• Develops roadmap recommendations for enhancements that leverage Maximo’s standard features and value-added modules.
• Standardizes PM scheduling, work order processes, failure coding structures, and asset hierarchies to reflect the needs of automated environments.
• Partners with maintenance leadership, operations managers, engineering, controls/automation experts, and reliability teams to ensure Maximo workflows align with real-world operational demands, processes, and priorities.
• Leads process assessments to reduce downtime, improve response times, and enhance preventive and predictive maintenance programs.
• Translates operational and maintenance requirements into functional Maximo configurations using standard features (workflows, escalations, KPIs, service requests, asset records, etc.) minimizing reliance on custom code.
• Develops workflows tailored to MHE and automation lifecycles, including commissioning, calibration, inspections, PM/PdM routines, and component-level rebuilds.
• Deploys new use cases to support automation technologies such as robotics, PLC-controlled systems, and conveyor monitoring devices.
• Configures workflows, escalation rules, notifications, and application settings based on business needs.
• Provides functional support and training to maintenance technicians, controls engineers, planners, and warehouse operations users on system best practices, PM compliance, failure reporting, and work order closure standards.
• Supports change management during process updates, enhancements, and system improvements.
• Builds reports and analytics that support reliability engineering efforts, including MTBF, MTTR, top failure modes, PM compliance, and downtime tracking, while evaluating Maximo data to identify root cause patterns impacting uptime and throughput.
• Provides leadership with actionable insights and data driven recommendations that highlight equipment trends, chronic issues, and improvement opportunities to support strategic planning and operational decision making.
• Develops dashboards for real-time visibility into asset health, preventive maintenance status, and automation performance metrics.
• Owns data standards and quality for core elements such as asset hierarchies, inventory, locations, and classifications, collaborating with teams to ensure accurate and consistent data entry and adherence to governance policies.
• Collaborates with IT on upgrades, integrations, and environment changes (focused on business testing and functional validation) and coordinates with OEM’s, integrators, and third-party maintenance providers to ensure business needs are clearly understand and automation equipment support aligns with operational requirements.

Qualifications

• Bachelor’s degree in IT, Business Administration or related field required.
• 5 years’ experience as a Maximo key user, process owner, super user, or functional administrator.
• 5 years’ experience administering IBM Maximo (9.0 or MAS 9.2 preferred).
• Strong understanding of maintenance operations, asset management, inventory control, and related business processes.
• Experience with Maximo reporting tools (BIRT, Cognos, or Maximo Analytics), and the capability of building reports, KPIs, and dashboards within Maximo.
• Experience using Maximo in an equipment-intensive or automated operations environment.
• Ability to analyze data, generate insights, and translate findings into practical process improvements.
• Strong communication, facilitation, and stakeholder management skills.
• Demonstrated ability to lead change, drive adoption, and support continuous improvement across operational teams.
• Strong communication skills with the ability to lead cross functional teams through change

Competencies

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization
• Communicate for Impact (Individual Contributor) - Proactively communicate with all stakeholders throughout the life cycle of programs and projects.
• Influencing Others - Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers
• Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders
• Strategic Agility (Individual Contributor) - Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco’s long term organizational strategy

Travel Requirements

• This position is expected to travel approximately 25% or less.
• A passport is not required, but recommended.

• For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
• The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
• Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:
 

• Medical insurance including HSA, HRA and FSA accounts

• Supplemental insurance including critical illness, hospital indemnity, accidental injury

• Dental Insurance

• Vision Insurance

• Basic Life and Supplemental Life

• Short Term and Long Term Disability

• Paid Parental Leave

• 401(k)

• Paid Time Off approximately 2  weeks (accrual begins on Day 1 of employment)

• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
 
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/