Job Description:
As a Maua Customer Development Representative at Mars, you will play a crucial role in our Maua program, which aims to empower underprivileged youth in Kenya. Your responsibility will be to create livelihood opportunities by managing our last-mile distribution into slums and remote rural areas. This involves recruiting and training a network of micro-entrepreneurs, coordinating program activities, and ensuring the development of Social, Human, and Shared Financial Capitals within a diverse ecosystem.
What are we looking for?A university degree, preferably in Entrepreneurship, Sustainability, or Business Management.
A minimum of 5 years’ experience with a proven track record in managing livelihood improvement projects within the private sector or NGOs.
You must be passionate about driving economic growth for underserved populations and comfortable working in slums and other remote areas of the country.
Knowledge and experience in distribution, community outreach programs, and people management.
Excellent oral and written communication skills, with working knowledge of Kiswahili being essential.
Someone who is comfortable working within an agile, startup-like business context.
Recruit, train, and retain a network of micro-entrepreneurs (Uplifters, Hawkers, and Stockpoints) in hard-to-reach communities.
Identify and develop new areas for geographical expansion, including creating rollout plans and routes.
Deliver on sales volume targets and collaborate with internal teams to ensure stock availability and execute operational plans.
Conduct training and development for entrepreneurs through the MAUA Academy, mentorship, and other capacity-building programs.
Manage local operations, including budgeting, reporting on performance metrics, and representing the Maua Business in local forums and stakeholder meetings.
Collect and encode data to support the measurement and evaluation of the Maua program, including tracking non-financial performance metrics.
Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Skills Required
- University degree in Entrepreneurship, Sustainability, or Business Management
- 5 years' experience in managing livelihood improvement projects
- Passion for driving economic growth for underserved populations
- Knowledge in distribution and community outreach programs
- Excellent oral and written communication skills
- Working knowledge of Kiswahili
- Comfortable in an agile, startup-like business context
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
