MAT Case Manager - Phoenix, AZ 85008 (9072)

Terros Health is pleased to share an exciting and challenging opportunity for a MAT Case Manager at our McDowell Rd Health Center in Phoenix, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.  In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. ​Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE  ~  HEALTH  ~  HEALING

Terros Health is hiring a MAT Case Manager at our McDowell Rd Heath Center in Phoenix, AZ.

Location: 4909 E McDowell Rd, Phoenix, AZ 85008

Full-Time, Employed

Mon - Fri, 8:30am - 5:00pm

Flexible Scheduling

Full Benefits, Including 401K, and Generous PTO/PST

Additional Language Differential Pay Available!

Duties May Include:

• Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with clients receiving medication assistance services for MAT program.
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Ensures ongoing collaboration, including the communication of appropriate clinical information with other involved parties as appropriate. Coordinates care with a client’s family, behavioral and general medical providers and other involved supports including educational, social, judicial, and other State agencies.
• Participates in clinical staffing’s, case conferences, or other meetings, with or without the client or his/her family or other natural support participation.
• Provides excellent customer service to clients, internal and external provider agencies, State entities, or other stakeholders (e.g. probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty services.
• Provides continuous evaluation of the effectiveness of treatment through the ongoing assessment of the client, input from the person and relevant others, and consultation with the clinical team, resulting in modification to the service plan as necessary.
• Ensures documentation in the Electronic Health Record is completed the same day Service Delivery is provided.
• Consistently meets Service Delivery expectations, which are no less than 62.5% of paid time.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

• Education:
  • Meet BHT requirements and has a high school education or GED
  • A bachelor’s degree in the field of behavioral health and any behavioral health experience, or
  • A master’s degree or higher in the field of behavioral health preferred.
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
• Excellent oral and written communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.
• Basic understanding of the DSM-5 preferred and experience working with opiate use disorder/substance abuse patients.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook. Experience in electronic medical record, NextGen preferred.
• Ability to work independently, highly organized, and capable of managing multiple ongoing projects. 
• Must have valid Arizona driver’s license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health’s driving policy.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
• Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.