Purpose Statement: In this role, the focus is on coordinating customer expectations with organizational objectives by developing schedules that align with both stakeholder requirements and feasibility, ensuring a balance that enhances customer satisfaction while meeting organizational goals.
Key Job Accountabilities:
- In collaborations with Program Management; analyze Customer demand to enable effective inventory management, production scheduling, customer satisfaction and procurement decisions.
- Create and analyze what-if scenarios to simulate the impact to Plexus based on various demand changes and unified plan.
- Create and maintain Master Production Schedules (MPS) and generate Material Requirements Planning (MRP) and proactively mitigate potential disruptions to production efficiency and customer satisfaction.
- Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.
- Able to resolve challenges through standard policies and procedures with general guidance.
Education/Experience Qualifications:
- Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or equivalent work experience.
Other Qualifications:
- Employee must be self-motivated with the ability to work independently and in a team environment. Employee must possess good written and oral communication, organizational and troubleshooting skills.
- The ability to take a proactive approach, and take ownership for all activities related to the success of the Focus Factory in order to ensure successful operations.
- Employee must work safely at all times and maintain confidentiality of all company and customer information.
- Must have computer experience with Google Workspace or Microsoft Word, Microsoft Excel, and the ability to learn Plexus Data Collection and MRP/ERP systems. General office equipment and materials.
Physical Requirements:
- N/A
Travel Requirements:
- Less than 40%
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Top Skills
What We Do
Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 20,000 individuals who are dedicated to providing Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing and Aftermarket Services. Plexus is a global leader that specializes in serving customers in industries with highly complex products and demanding regulatory environments. Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle. For more information about Plexus, visit our website at www.plexus.com
